Crisis Helplines/Hotlines
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Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM). (AIRS RP-1500.1400)
Service Legend

Local Service

Statewide Service: Provides online resources, telehealth, or service at a satellite office.

Nationwide Service: Provides online resources, telehealth or services at a regional/national headquarters location.
Safe Passage Violence Prevention Center
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850 N 4th St
Coeur d'Alene, ID 83814
Phone: 208-664-1443 Crisis Line: 208-664-9303
Coeur d'Alene, ID 83814
Phone: 208-664-1443 Crisis Line: 208-664-9303
The Crisis Hotline, Crisis Hotline, The
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Ketchum, ID 83340
Phone: 208-726-3596
Phone: 208-726-3596
7221 W Poplar St
Boise, ID 83704
Phone: 208-322-6687
Boise, ID 83704
Phone: 208-322-6687
415 7th St
Suite 1
Wallace, ID 83873
Phone: 208-556-0500
Suite 1
Wallace, ID 83873
Phone: 208-556-0500
212 2nd Ave W #200
Twin Falls, ID 83303
Phone: 208-733-0100
Twin Falls, ID 83303
Phone: 208-733-0100
288 N Shilling Ave
Blackfoot, ID 83221
Phone: 208-785-1047
Blackfoot, ID 83221
Phone: 208-785-1047
627 N Van Buren
Suite 2
Moscow, ID 83843
Phone: 208-883-4357
Suite 2
Moscow, ID 83843
Phone: 208-883-4357
Mental Health Services (Adult/Children) - Burley, Health & Welfare, Division of Behavioral Health
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2241 Overland Ave
Burley, ID 83318
Phone: 208-677-5390
Burley, ID 83318
Phone: 208-677-5390
Bannock Youth Foundation
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403 N Hayes Ave
Pocatello, ID 83201
Phone: 208-234-1122
Pocatello, ID 83201
Phone: 208-234-1122
Mountain Home, ID 83647
Phone: 208-587-3300
Phone: 208-587-3300
Boundary County Victim Services
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6737 Cody St
Bonners Ferry, ID 83805
Phone: 208-267-5211 xCrisis
Bonners Ferry, ID 83805
Phone: 208-267-5211 xCrisis
Mini Cassia Shelter - Advocates Against Violence
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323 1st St
Rupert, ID 83350
Phone: 208-436-0987 xOffice
Rupert, ID 83350
Phone: 208-436-0987 xOffice
Oneida Crisis Center-Carol's Pantry
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1312 S 2100 W
Malad, ID 83252
Phone: 208-766-3119
Malad, ID 83252
Phone: 208-766-3119
Family Crisis Center
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16 E Main St
Rexburg, ID 83440
Phone: 208-356-0065
Rexburg, ID 83440
Phone: 208-356-0065
Lemhi County Crisis Intervention
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901 Main St
Salmon, ID 83467
Phone: 208-940-0600
Salmon, ID 83467
Phone: 208-940-0600
Family Services Alliance
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355 S Arthur Ave
Pocatello, ID 83204
Phone: 208-251-4357
Pocatello, ID 83204
Phone: 208-251-4357
Hailey, ID 83333
Phone: 208-788-4191 Crisis Line: 208-788-4191
Phone: 208-788-4191 Crisis Line: 208-788-4191
Idaho Suicide Prevention Hotline
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Statewide Provider
1607 W Jefferson St
Boise, ID 83702
Phone: 208-258-6990 Crisis Line: 208-398-4357
Boise, ID 83702
Phone: 208-258-6990 Crisis Line: 208-398-4357
Mental Health Services (Adult/Children) - Blackfoot, DHW6, Health & Welfare, Mental Health Services
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720 E Alice
Blackfoot, ID 83221
Phone: 208-528-5700
Blackfoot, ID 83221
Phone: 208-528-5700
Mental Health Services (Adult/Children) - Twin Falls, DHW5, Health & Welfare, Mental Health Services
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823 Harrison St
Twin Falls, ID 83301
Phone: 208-736-2177
Twin Falls, ID 83301
Phone: 208-736-2177
Mental Health Services (Adult/Children) - Preston, DHW6, Health & Welfare, Mental Health Services
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223 N State
Preston, ID 83263
Phone: 208-234-7900
Preston, ID 83263
Phone: 208-234-7900
Mental Health Services (Adult/Children) - Ponderay, DHW1, Health & Welfare, Mental Health Services
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207 Larkspur St
Ponderay, ID 83852
Phone: 208-265-4535
Ponderay, ID 83852
Phone: 208-265-4535
Mental Health Services (Adult/Children) - Pocatello, DHW6, Health & Welfare, Mental Health Services
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421 Memorial Dr
Pocatello, ID 83205-4166
Phone: 208-234-7900
Pocatello, ID 83205-4166
Phone: 208-234-7900
Mental Health Services (Adult/Children) - Payette, DHW3, Health & Welfare, Mental Health Services
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515 N 16th St
Payette, ID 83661
Phone: 208-642-6416
Payette, ID 83661
Phone: 208-642-6416
Mental Health Services (Adult/Children) - Nampa, DHW3, Health & Welfare, Mental Health Services
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823 Park Centre Way
Nampa, ID 83651
Phone: 208-459-0092
Nampa, ID 83651
Phone: 208-459-0092
Mental Health Services (Adult/Children) - Mountain Home, DHW4, Health & Welfare, Mental Health Services
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2420 American Legion Blvd
Mountain Home, ID 83647
Phone: 208-334-0894
Mountain Home, ID 83647
Phone: 208-334-0894
Mental Health Services (Adult/Children) - Moscow, DHW2, Health & Welfare, Mental Health Services
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1350 Troy Highway
Suite 2
Moscow, ID 83843
Phone: 208-882-0562
Suite 2
Moscow, ID 83843
Phone: 208-882-0562
Mental Health Services (Adult/Children) - Malad, DHW6, Health & Welfare, Mental Health Services
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30 N 100 W
Malad, ID 83252
Phone: 208-239-7900
Malad, ID 83252
Phone: 208-239-7900
Mental Health Services (Adult/Children) - Lewiston, DHW2, Health & Welfare, Mental Health Services
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1118 'F' St
Lewiston, ID 83501
Phone: 208-799-4440
Lewiston, ID 83501
Phone: 208-799-4440
Mental Health Services (Adult/Children) - Kellogg, DHW1, Health & Welfare, Mental Health Services
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35 Wildcat Way
Suite B
Kellogg, ID 83837
Phone: 208-784-1352
Suite B
Kellogg, ID 83837
Phone: 208-784-1352
Mental Health Services (Adult/Children) - Idaho Falls, DHW7-Mental Health Services - Salmon Field Office, Health & Welfare, Mental Health Services
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111 Lillian St #104
Salmon, ID 83467
Phone: 208-528-5717
Salmon, ID 83467
Phone: 208-528-5717
Mental Health Services (Adult/Children) - Grangeville, DHW2, Health & Welfare, Mental Health Services
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216 South 'C' St
Grangeville, ID 83530
Phone: 208-983-2300
Grangeville, ID 83530
Phone: 208-983-2300
Mental Health Services (Adult/Children) - Coeur d'Alene, DHW1, Health & Welfare, Mental Health Services
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1120 Ironwood Building
Coeur d'Alene, ID 83814
Phone: 208-665-8900
Coeur d'Alene, ID 83814
Phone: 208-665-8900
Mental Health Services (Adult/Children) - Caldwell, DHW3, Health & Welfare, Mental Health Services
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3402 Franklin Rd
Caldwell, ID 83605
Phone: 208-459-0092
Caldwell, ID 83605
Phone: 208-459-0092
Mental Health Services (Adult/Children) - Boise, DHW4, Health & Welfare, Mental Health Services
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1720 Westgate Drive
Suite A 1
Boise, ID 83704
Phone: 208-334-0800
Suite A 1
Boise, ID 83704
Phone: 208-334-0800
Nationwide Provider
New Brunswick, NJ 08901
Crisis Line: 877-914-6662
335 George Street, Suite 4000New Brunswick, NJ 08901
Crisis Text Line
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Nationwide Provider
Washington, DC
Crisis Line: 888-373-7888
PO Box 65323Washington, DC
Nationwide Provider
Chicago, IL 60657
Phone: 800-786-2929
Crisis Line: 800-786-2929
3141B North Lincoln AvenueChicago, IL 60657
Phone: 800-786-2929
The Trevor Project
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Nationwide Provider
West Hollywood, CA 90069
Phone: 212-695-8650
Crisis Line: 866-488-7386
PO Box 69232West Hollywood, CA 90069
Phone: 212-695-8650
Youth Runaway Safe Line, Covenant House
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Nationwide Provider
New York, NY 10001
Crisis Line: 800-999-2929
461 Eighth AvenueNew York, NY 10001
Trans Lifeline
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Nationwide Provider
San Francisco, CA 94104-5401
Phone: 510-771-1417
Crisis Line: 877-565-8860
548 Market St, PMB 15337San Francisco, CA 94104-5401
Phone: 510-771-1417
FindTreatment.gov
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Nationwide Provider
Denver, CO 80204
Crisis Line: 800-222-1222
1391 North Speer BoulevardDenver, CO 80204
Nationwide Provider
Washington, DC 20005
Crisis Line: 800-656-4673
1220 L Street NW Suite 505Washington, DC 20005
Boys Town National Hotline
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Nationwide Provider
Boys Town, NE 68010
Crisis Line: 800-448-3000
14100 Crawford StreetBoys Town, NE 68010
The Deaf Hotline
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Nationwide Provider
Seattle, WA 98115
Crisis Line: 855-812-1001
8623 Roosevelt Way NESeattle, WA 98115
Nationwide Provider
Rockville, MD 20857
Crisis Line: 800-985-5990
5600 Fishers LaneRockville, MD 20857
Youthline
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Nationwide Provider
Portland, OR 87239
Crisis Line: 877-968-8491
5100 SW Macadam Avenue, Suite 400Portland, OR 87239