Crisis Helplines/Hotlines

Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM). (AIRS RP-1500.1400)

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Note: Service listings do not represent a recommendation or endorsement by the Medical Home Portal staff or its sponsoring organizations; nor do they reflect any assessment of the quality or value of a listed Service.

ID (37)

Blackfoot (2)

Boise (4)

Bonners Ferry (1)

Burley (1)

Caldwell (1)

Coeur D Alene (2)

Grangeville (1)

Hailey (1)

Idaho Falls (1)

Kellogg (1)

Ketchum (1)

Lewiston (1)

Malad (2)

Moscow (2)

Mountain Home (2)

Nampa (1)

Payette (1)

Pocatello (3)

Ponderay (1)

Preston (1)

Rexburg (1)

Rupert (1)

Salmon (2)

Twin Falls (2)

Wallace (1)

Nationwide (28)

OR (1)

Ontario (1)

ID

Blackfoot, ID

Bingham Crisis Center, Idaho Programs for Victims of Crime

288 N Shilling Ave
Blackfoot, ID 83221
Phone: 208-785-1047

Service Categories:

Organization Name: Idaho Programs for Victims of Crime

Address: 288 N Shilling Ave
Blackfoot, ID 83221

Phone: 208-785-1047

Fax: 208-785-7201

Service Categories:

Eligibility: Victim of domestic violence or sexual assault

Services Provided: The agency helps victims of domestic violence and sexual abuse by providing court advocacy, group counseling, individual therapy for adults and children and shelter. Batter's treatment classes are also available for the perpetrator.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Mental Health Services (Adult/Children) - Blackfoot, DHW6, Health & Welfare, Mental Health Services

720 E Alice
Blackfoot, ID 83221
Phone: 208-528-5700

Service Categories:

healthandwelfare.idaho.gov/ContactUs/Region6/BlackfootOffices/tabid/727/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 720 E Alice
Blackfoot, ID 83221

Phone: 208-528-5700

Service Categories:

URL: http://healthandwelfare.idaho.gov/ContactUs/Region6/BlackfootOffices/tabid/727/Default.aspx

Eligibility: A chronic and serious mental illness or child with serious emotional disturbance.

Services Provided: Public mental health services fall into major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Boise, ID

Faces of Hope Victim Center, Faces of Hope Foundation

417 S 6th St
Boise, ID 83702
Phone: 208-577-4400

Service Categories:

www.facesofhopevictimcenter.org/

Organization Name: Faces of Hope Foundation

Address: 417 S 6th St
Boise, ID 83702

Phone: 208-577-4400

Fax: 208-577-4489

Service Categories:

URL: https://www.facesofhopevictimcenter.org/

Services Provided: Our mission is to reduce victimization with a safety net of crisis services. We achieve this by meeting the medical, legal, safety, education, and basic needs of individuals and families in a warm and welcoming environment. Specifically, we help those affected by domestic violence, sexual violence, child abuse, elder abuse, and stalking.

Original Source:	Idaho Careline 211
Last Updated:	9/10/2019

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Hays Shelter Home - Idaho Youth Ranch, Idaho Youth Ranch - Hays Shelter Home

7221 W Poplar St
Boise, ID 83704
Phone: 208-322-6687

Service Categories:

www.youthranch.org/

Organization Name: Idaho Youth Ranch - Hays Shelter Home

Address: 7221 W Poplar St
Boise, ID 83704

Phone: 208-322-6687

Fax: 208-322-3905

Service Categories:

URL: http://www.youthranch.org/

Eligibility: Youth (ages 9-17)

Services Provided: Crisis intervention services for youth, ages 9-18 and their families. Services for abused, neglected, runaway, homeless and at-risk youth. Services include: short-term shelter for youth; advocacy; telephone interventions and referrals; individual and family crisis intervention, mediation, and counseling; group counseling and education; parent education classes; case planning; community referrals. Focus is on crisis stabilization, conflict resolution and family reconciliation. Questions about the program or inquiries for placement can be made through the Youth Help Line - (208) 322-2308 or toll free (877) 805-2308.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Idaho Suicide Hotline, JANNUS

1607 W Jefferson St
Boise, ID 83702
Phone: 800-273-8255

Service Categories:

www.idahosuicideprevention.org

Organization Name: JANNUS

Address: 1607 W Jefferson St
Boise, ID 83702

Phone: 800-273-8255

TDD: 208-398-4357 xT

Service Categories:

URL: http://www.idahosuicideprevention.org

Services Provided: 24 hours a day, 7 days a week for support. During the hours of 9 AM - 1 AM Monday through Saturday, calls to the Hotline number are answered by the Idaho Suicide Prevention Hotline. Outside of those hours, all calls to that number are answered by the Lifeline Network.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Mental Health Services (Adult/Children) - Boise, DHW4, Health & Welfare, Mental Health Services

1720 Westgate Drive
Suite A 1
Boise, ID 83704
Phone: 208-334-0800

Service Categories:

healthandwelfare.idaho.gov/ContactUs/Region4/Boise(Westgate)Office/tabid/718/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 1720 Westgate Drive
Suite A 1
Boise, ID 83704

Phone: 208-334-0800

Fax: 208-334-0828

Service Categories:

URL: http://healthandwelfare.idaho.gov/ContactUs/Region4/Boise(Westgate)Office/tabid/718/Default.aspx

Eligibility: A chronic and serious mental illness or child with serious emotional disturbance.

Services Provided: Public mental health services fall into major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavioral Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Bonners Ferry, ID

Boundary County Victim Services

6737 Cody St
Bonners Ferry, ID 83805
Phone: 208-267-5211 xCrisis

Service Categories:

www2.boundarycountyid.org/prosecutor/Boundary%20County%20Victim%20Services%20Page.htm

Address: 6737 Cody St
Bonners Ferry, ID 83805

Phone: 208-267-5211 xCrisis

Service Categories:

URL: http://www2.boundarycountyid.org/prosecutor/Boundary%20County%20Victim%20Services%20Page.htm

Eligibility: All crisis

Services Provided: The Victim Advocate Program
We are available to assist all victims of all types of crime. We are in Boundary County and work with
Counseling providers, emergency room staff, the County Prosecuting Attorneys, Boundary County
Probation and Parole. the Boundary County Sheriffs Office, Banners Ferry Clty Police, and the City
Prosecuting Attorneys Office to give information to all victims as they Work their way through the legal
and court system.
The Victim Advocate Program provides support, information, education, and referral services to victims
and their immediate families, witnesses, and survivors. Additionally, our advocates are available to assist
with restitution calculations, applications to the Crime Victims’ Compensation Program, victim impact
statements, victim rights education, court escort for hearings, medical advocacy Including
accompaniment to sexual assault forensic exams and overall support. We also provide crisis advocacy
services for survivors of Domestic Violence and Sexual Assault.

Original Source:	Idaho Careline 211
Last Updated:	4/30/2019

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Burley, ID

Mental Health Services (Adult/Children) - Burley, Health & Welfare, Division of Behavioral Health

2241 Overland Ave
Burley, ID 83318
Phone: 208-677-5390

Service Categories:

www.healthandwelfare.idaho.gov/Medical/MentalHealth/tabid/103/Default.aspx

Organization Name: Health & Welfare, Division of Behavioral Health

Address: 2241 Overland Ave
Burley, ID 83318

Phone: 208-677-5390

Service Categories:

URL: http://www.healthandwelfare.idaho.gov/Medical/MentalHealth/tabid/103/Default.aspx

Eligibility: A chronic and serious mental illness or child with serious emotional disturbance.

Services Provided: Public mental health services fall into two major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Caldwell, ID

Mental Health Services (Adult/Children) - Caldwell, DHW3, Health & Welfare, Mental Health Services

3402 Franklin Rd
Caldwell, ID 83605
Phone: 208-459-0092

Service Categories:

healthandwelfare.idaho.gov/ContactUs/Region3/CaldwellOffice/tabid/714/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 3402 Franklin Rd
Caldwell, ID 83605

Phone: 208-459-0092

Service Categories:

URL: http://healthandwelfare.idaho.gov/ContactUs/Region3/CaldwellOffice/tabid/714/Default.aspx

Eligibility: A chronic and serious mental illness or child with serious emotional disturbance.

Services Provided: Public mental health services fall into major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Coeur D Alene, ID

Mental Health Services (Adult/Children) - Coeur d'Alene, DHW1, Health & Welfare, Mental Health Services

2195 Ironwood Ct
Coeur D Alene, ID 83814
Phone: 208-769-1406

Service Categories:

healthandwelfare.idaho.gov/ContactUs/Region1/CoeurdAleneOffices/tabid/286/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 2195 Ironwood Ct
Coeur D Alene, ID 83814

Phone: 208-769-1406

Fax: 208-769-1430

Service Categories:

URL: http://healthandwelfare.idaho.gov/ContactUs/Region1/CoeurdAleneOffices/tabid/286/Default.aspx

Eligibility: chronic and serious mental illness or a child with a serious emotional disturbance.

Services Provided: Public mental health services fall into major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or a children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavioral Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Safe Passage Violence Prevention Center

850 N 4th St
Coeur D Alene, ID 83814
Phone: 208-664-1443

Service Categories:

www.safepassageid.org/

Address: 850 N 4th St
Coeur D Alene, ID 83814

Phone: 208-664-1443

Fax: 208-667-5346

Service Categories:

URL: https://www.safepassageid.org/

Eligibility: Victim of domestic violence or sexual assault/rape.

Services Provided: Temporary shelter for victims of domestic violence. Advocacy, crisis intervention, support groups for victims of domestic violence, rape and sexual assault. Offers one-on-one counseling, as well as group counseling. Hotline has information and referral service. Protection order assistance. Legal Aid referral.

Original Source:	Idaho Careline 211
Last Updated:	7/9/2019

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Grangeville, ID

Mental Health Services (Adult/Children) - Grangeville, DHW2, Health & Welfare, Mental Health Services

216 South 'C' St
Grangeville, ID 83530
Phone: 208-983-2300

Service Categories:

www.healthandwelfare.idaho.gov/Medical/MentalHealth/tabid/103/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 216 South 'C' St
Grangeville, ID 83530

Phone: 208-983-2300

Fax: 208-983-2440

Service Categories:

URL: http://www.healthandwelfare.idaho.gov/Medical/MentalHealth/tabid/103/Default.aspx

Eligibility: A chronic and serious mental illness or a child with a serious emotional disturbance.

Services Provided: Public mental health services fall into major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Hailey, ID

Advocates for Survivors of Domestic Violence/Sexual Assault

Hailey, ID 83333
Phone: 208-788-4191

Service Categories:

www.theadvocatesorg.org

Address: Hailey, ID 83333

Phone: 208-788-4191

Fax: 208-788-4194

Service Categories:

URL: http://www.theadvocatesorg.org

Eligibility: Victim of domestic violence or sexual assault.

Services Provided: The Advocates mission is to teach people of all ages how to build and maintain healthy relationships. We accomplish this through education, shelter and support services.

ASDV offers: crisis phone line - 24 hours / day; emergency shelter arrangements; counseling and support groups; legal advocacy and referrals; community education; community advocate program.

Original Source:	Idaho Careline 211
Last Updated:	3/15/2019

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Idaho Falls, ID

Behavioral Health Crisis Center of East Idaho

1650 N Holmes Ave
Idaho Falls, ID 83401
Phone: 208-403-9675 x24

Service Categories:

www.eastidahocrisis.com

Address: 1650 N Holmes Ave
Idaho Falls, ID 83401

Phone: 208-403-9675 x24

Fax: 208-522-0586

Service Categories:

URL: http://www.eastidahocrisis.com

Services Provided: The Behavioral Health Center is a 76-bed psychiatric hospital in Idaho Falls providing mental-health services.

24 Hour Help Line
Special Care Adult Program (18 & older)
Daybreak Adult Program (18 & older)
Teton Peaks Adolescent Residential Treatment (ages 12-18)
Adolescent Acute Care Program (ages 3-17)

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Kellogg, ID

Mental Health Services (Adult/Children) - Kellogg, DHW1, Health & Welfare, Mental Health Services

35 Wildcat Way
Suite B
Kellogg, ID 83837
Phone: 208-784-1352

Service Categories:

healthandwelfare.idaho.gov/ContactUs/Region1/KelloggOffice/tabid/287/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 35 Wildcat Way
Suite B
Kellogg, ID 83837

Phone: 208-784-1352

Fax: 208-784-1356

Service Categories:

URL: http://healthandwelfare.idaho.gov/ContactUs/Region1/KelloggOffice/tabid/287/Default.aspx

Eligibility: A chronic and serious mental illness or child with a serious emotional disturbance.

Services Provided: Public mental health services fall into major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Ketchum, ID

The Crisis Hotline, Crisis Hotline, The

Ketchum, ID 83340
Phone: 208-726-3596

Service Categories:

www.thecrisishotline.org

Organization Name: Crisis Hotline, The

Address: Ketchum, ID 83340

Phone: 208-726-3596

Service Categories:

URL: http://www.thecrisishotline.org

Eligibility: Contact for specific information.

Services Provided: 24 hours a day/7 days a week, anonymous and confidential crisis and suicide intervention and referral service.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Lewiston, ID

Mental Health Services (Adult/Children) - Lewiston, DHW2, Health & Welfare, Mental Health Services

1118 'F' St
Lewiston, ID 83501
Phone: 208-799-4440

Service Categories:

healthandwelfare.idaho.gov/ContactUs/Region2/LewistonOffices/tabid/497/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 1118 'F' St
Lewiston, ID 83501

Phone: 208-799-4440

Service Categories:

URL: http://healthandwelfare.idaho.gov/ContactUs/Region2/LewistonOffices/tabid/497/Default.aspx

Eligibility: A chronic and serious mental illness or child with a serious emotional disturbance.

Services Provided: Public mental health services fall into major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Malad, ID

Mental Health Services (Adult/Children) - Malad, DHW6, Health & Welfare, Mental Health Services

30 N 100 W
Malad, ID 83252
Phone: 208-239-7900

Service Categories:

healthandwelfare.idaho.gov/ContactUs/Region6/PocatelloOffices/tabid/728/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 30 N 100 W
Malad, ID 83252

Phone: 208-239-7900

Service Categories:

URL: http://healthandwelfare.idaho.gov/ContactUs/Region6/PocatelloOffices/tabid/728/Default.aspx

Eligibility: A chronic and serious mental illness or child with a serious emotional disturbance.

Services Provided: Public mental health services fall into major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Oneida Crisis Center-Carol's Pantry

1312 S 2100 W
Malad, ID 83252
Phone: 208-766-3119

Service Categories:

Address: 1312 S 2100 W
Malad, ID 83252

Phone: 208-766-3119

Service Categories:

Services Provided: Carol's Pantry is open to Oneida County residents for weekly emergency food assistance. Once a month we have USDA commodities & senior boxes for those 60 years of age and older. There are income guidelines for commodities and senior boxes.

Original Source:	Idaho Careline 211
Last Updated:	3/15/2019

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Moscow, ID

Alternatives to Violence of the Palouse - Moscow, Idaho Programs for Victims of Crime

627 N Van Buren
Suite 2
Moscow, ID 83843
Phone: 208-883-4357

Service Categories:

www.atvp.org

Organization Name: Idaho Programs for Victims of Crime

Address: 627 N Van Buren
Suite 2
Moscow, ID 83843

Phone: 208-883-4357

Fax: 208-883-1041

Service Categories:

URL: http://www.atvp.org

Eligibility: Victim of domestic violence or sexual assault, stalking.

Services Provided: All services are free, confidential, and offered to all victims, non-offending adults and their children.

24-Hour crisis intervention, information and referral, legal advocacy, support groups, medical advocacy, confidential shelter, child advocacy, crime victim service center and advocacy-based counseling. Support groups for domestic violence and sexual assault. Education and presentations are offered.

Collect calls accepted.

Pullman, WA Office
Phone: (509) 332-0552
Fax: (509) 332-3314
Street Address: 1125 NW Nye
Mailing Address: PO Box 37 Pullman, WA 99163

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Mental Health Services (Adult/Children) - Moscow, DHW2, Health & Welfare, Mental Health Services

1350 Troy Highway
Suite 2
Moscow, ID 83843
Phone: 208-882-0562

Service Categories:

healthandwelfare.idaho.gov/ContactUs/Region2/MoscowFieldOffice/tabid/509/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 1350 Troy Highway
Suite 2
Moscow, ID 83843

Phone: 208-882-0562

Fax: 208-882-8575

Service Categories:

URL: http://healthandwelfare.idaho.gov/ContactUs/Region2/MoscowFieldOffice/tabid/509/Default.aspx

Eligibility: A chronic and serious mental illness or child with a serious emotional disturbance.

Services Provided: Public mental health services fall into major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Mountain Home, ID

Elmore County Domestic Violence Council and Hotline, Elmore County

Mountain Home, ID 83647
Phone: 208-587-3300

Service Categories:

www.ecdvc.org

Organization Name: Elmore County

Address: Mountain Home, ID 83647

Phone: 208-587-3300

Service Categories:

URL: http://www.ecdvc.org

Eligibility: Any victim of domestic violence or sexual assult.

Services Provided: Provides information to the community on Domestic Violence.
24 Hour Domestic Violence Hotline. Also provides temporary lodging, local transportation, resources for distance travel to a safe place, clothing, food, court advocates, 24 hour crisis line, and referrals.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Mental Health Services (Adult/Children) - Mountain Home, DHW4, Health & Welfare, Mental Health Services

2420 American Legion Blvd
Mountain Home, ID 83647
Phone: 208-334-0894

Service Categories:

www.healthandwelfare.idaho.gov/Medical/MentalHealth/tabid/103/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 2420 American Legion Blvd
Mountain Home, ID 83647

Phone: 208-334-0894

Service Categories:

URL: http://www.healthandwelfare.idaho.gov/Medical/MentalHealth/tabid/103/Default.aspx

Eligibility: Depends on service and other available resources.

Services Provided: Public mental health services fall into major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Nampa, ID

Mental Health Services (Adult/Children) - Nampa, DHW3, Health & Welfare, Mental Health Services

823 Park Centre Way
Nampa, ID 83651
Phone: 208-459-0092

Service Categories:

healthandwelfare.idaho.gov/ContactUs/Region3/NampaOffice/tabid/715/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 823 Park Centre Way
Nampa, ID 83651

Phone: 208-459-0092

Service Categories:

URL: http://healthandwelfare.idaho.gov/ContactUs/Region3/NampaOffice/tabid/715/Default.aspx

Services Provided: Mental Health Services / Adult & Children
(Services for children with severe emotional disturbance
and their families and services for adults who have severe
& persistent mental illness)

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Payette, ID

Mental Health Services (Adult/Children) - Payette, DHW3, Health & Welfare, Mental Health Services

515 N 16th St
Payette, ID 83661
Phone: 208-642-6416

Service Categories:

www.healthandwelfare.idaho.gov/Medical/MentalHealth/tabid/103/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 515 N 16th St
Payette, ID 83661

Phone: 208-642-6416

Fax: 208-642-2829

Service Categories:

URL: http://www.healthandwelfare.idaho.gov/Medical/MentalHealth/tabid/103/Default.aspx

Eligibility: A chronic and serious mental illness or child with a serious emotional disturbance.

Services Provided: Public mental health services fall into two major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Pocatello, ID

Bannock Youth Foundation

403 N Hayes Ave
Pocatello, ID 83201
Phone: 208-234-1122

Service Categories:

www.byfhome.com/

Address: 403 N Hayes Ave
Pocatello, ID 83201

Phone: 208-234-1122

Service Categories:

URL: http://www.byfhome.com/

Eligibility: Contact for specific information.

Services Provided: Project Safe Place is a network of safe locations throughout the community where youth victims, youth at risk or youth in danger can turn for help. The Safe Place locations have trained individuals who participate in the Safe Place program. They will assess the situation and make the appropriate referral or contact. Safe Place Sites are limited to business locations and public buildings. Currently, there are 85 businesses and public buildings that are Safe Place locations in Pocatello, Chubbuck, Inkom, American Falls, Fort. Hall, Lava, Downey, and McCammon.

*Baby Steps 234-1122 ext 15 Contact Candice Camper.

Hotline is staffed 24 hours per day by volunteers. Provides a variety of intervention, treatment and support services to youth and families in Bannock County.

Family Counseling Program provides crises intervention, individual and family counseling, mediation services and competency building on an outpatient basis to at risk youth and their families. Program includes the following components: Child Custody & Family Mediation; Victim Assistance Counseling; Victim/Offender Mediation; Testing & Assessment; Social Skills/Anger Management; Competency Building.

Out of Home Placement Program provides 8 out of home placements for young people in the custody of the State under Child Protection or Childrens Mental Health. Out of care is provided in the following two settings:
**Transitional Group Care Project - structured group care for adolescents in the custody of the State of Idaho.
**Treatment Family Program - a professional foster care program providing community based and family centered treatment to young people in State custody.

Bannock House provides emergency shelter, counseling and aftercare services to runaway & homeless youth and their families.

Runaway Homeless Youth Project provides emergency shelter only for adolescents. Counseling and aftercare services to runaway and homeless. They can house 13 youths, co-ed from ages 10-1.

Programs are administered by the Bannock Youth Foundation, a private, non-profit organization that has been providing a variety of intervention, treatment and support to youth and families in Bannock County since 1978.

Original Source:	Idaho Careline 211
Last Updated:	3/15/2019

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Family Services Alliance

355 S Arthur Ave
Pocatello, ID 83204
Phone: 208-251-4357

Service Categories:

www.fsalliance.org

Address: 355 S Arthur Ave
Pocatello, ID 83204

Phone: 208-251-4357

Fax: 208-232-4286

Service Categories:

URL: http://www.fsalliance.org

Eligibility: Contact for specific information.

Services Provided: Family Services Alliance offers 24-hour crisis intervention, emergency shelter, referrals to individual counseling for victims and secondary victims of domestic violence. They also have referrals to sexual assault support groups, and case management advocacy with social service agencies. The program guides victims through the court system and assists with domestic violence protection orders and the legal process. Family Services Alliance also offers education about domestic violence and sexual assault public presentations.

Family Services Alliance also offers supervised visitation and safe exchanges, and anger management classes.

Original Source:	Idaho Careline 211
Last Updated:	3/15/2019

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Mental Health Services (Adult/Children) - Pocatello, DHW6, Health & Welfare, Mental Health Services

421 Memorial Dr
Pocatello, ID 83205-4166
Phone: 208-234-7900

Service Categories:

healthandwelfare.idaho.gov/ContactUs/Region6/PocatelloOffices/tabid/728/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 421 Memorial Dr
Pocatello, ID 83205-4166

Phone: 208-234-7900

Fax: 208-236-6328

Service Categories:

URL: http://healthandwelfare.idaho.gov/ContactUs/Region6/PocatelloOffices/tabid/728/Default.aspx

Eligibility: A chronic and serious mental illness or child with a serious emotional disturbance.

Services Provided: Public mental health services fall into two major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Ponderay, ID

Mental Health Services (Adult/Children) - Ponderay, DHW1, Health & Welfare, Mental Health Services

207 Larkspur St
Ponderay, ID 83852
Phone: 208-265-4535

Service Categories:

healthandwelfare.idaho.gov/ContactUs/Region1/SandpointPonderayOffice/tabid/289/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 207 Larkspur St
Ponderay, ID 83852

Phone: 208-265-4535

Service Categories:

URL: http://healthandwelfare.idaho.gov/ContactUs/Region1/SandpointPonderayOffice/tabid/289/Default.aspx

Eligibility: 18 years old and older and have a chronic and serious mental illness.

Services Provided: Public mental health services fall into two major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Preston, ID

Mental Health Services (Adult/Children) - Preston, DHW6, Health & Welfare, Mental Health Services

223 N State
Preston, ID 83263
Phone: 208-234-7900

Service Categories:

healthandwelfare.idaho.gov/ContactUs/Region6/PrestonOffice/tabid/729/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 223 N State
Preston, ID 83263

Phone: 208-234-7900

Fax: 208-852-2136

Service Categories:

URL: http://healthandwelfare.idaho.gov/ContactUs/Region6/PrestonOffice/tabid/729/Default.aspx

Eligibility: 18 years old and older and have a chronic and serious mental illness.

Services Provided: Public mental health services fall into major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Rexburg, ID

Family Crisis Center

16 E Main St
Rexburg, ID 83440
Phone: 208-356-0065

Service Categories:

Address: 16 E Main St
Rexburg, ID 83440

Phone: 208-356-0065

Fax: 208-356-0717

Service Categories:

Eligibility: Victim of domestic violence or sexual assault

Services Provided: Provides services for victims of domestic violence and sexual assault. Services include a safe house/shelter where a person can stay for 2 weeks to 1 month (must be homeless because of domestic violence). A 24-hour crisis line, support groups, advocacy, and some counseling for domestic violence and sexual assault are available. A food and clothing bank and assistance in finding transportation is provided. Assistance is provided to women, children, and men.

Original Source:	Idaho Careline 211
Last Updated:	3/15/2019

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Rupert, ID

Mini Cassia Shelter - Advocates Against Violence

323 1st St
Rupert, ID 83350
Phone: 208-436-0987 xOffice

Service Categories:

Address: 323 1st St
Rupert, ID 83350

Phone: 208-436-0987 xOffice

Fax: 208-436-1997

Service Categories:

Eligibility: Anyone in a domestic violence situation.

Services Provided: Domestic violence shelter, emergency food pantry, crisis hotline, court advocate, and support groups available.

Original Source:	Idaho Careline 211
Last Updated:	3/15/2019

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Salmon, ID

Lemhi County Crisis Intervention

901 Main St
Salmon, ID 83467
Phone: 208-940-0600

Service Categories:

www.mahoneyhouse.com

Address: 901 Main St
Salmon, ID 83467

Phone: 208-940-0600

Fax: 208-756-3146

Service Categories:

URL: http://www.mahoneyhouse.com

Eligibility: Victim of domestic violence, sexual assault, or dating violence.

Services Provided: Lemhi County Crisis Intervention (LCCI) offers a number of programs to strengthen families. Some of these programs include: **Winning at Life - a personal growth class that is Christian based and open to the public; **Boundaries - to teach women to set healthy boundaries with themselves and the relationships in their lives; and **Strong Girls Club - a group for juvenile girls to learn healthy living skills.

Original Source:	Idaho Careline 211
Last Updated:	3/15/2019

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Mental Health Services (Adult/Children) - Idaho Falls, DHW7-Mental Health Services - Salmon Field Office, Health & Welfare, Mental Health Services

111 Lillian St #104
Salmon, ID 83467
Phone: 208-528-5717

Service Categories:

Organization Name: Health & Welfare, Mental Health Services

Address: 111 Lillian St #104
Salmon, ID 83467

Phone: 208-528-5717

Fax: 208-528-5747

Service Categories:

Services Provided: Behavioral Health Services
Mental Health Services / Adult & Children
(Services for adults, children and families who are in need of mental health treatment. People will not be denied services based on inability to pay. A discounted sliding fee schedule is available based on family size and incomes.)

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Twin Falls, ID

Mental Health Services (Adult/Children) - Twin Falls, DHW5, Health & Welfare, Mental Health Services

823 Harrison St
Twin Falls, ID 83301
Phone: 208-736-2177

Service Categories:

healthandwelfare.idaho.gov/ContactUs/Region5/TwinFallsOffices/tabid/725/Default.aspx

Organization Name: Health & Welfare, Mental Health Services

Address: 823 Harrison St
Twin Falls, ID 83301

Phone: 208-736-2177

Fax: 208-736-2113

Service Categories:

URL: http://healthandwelfare.idaho.gov/ContactUs/Region5/TwinFallsOffices/tabid/725/Default.aspx

Eligibility: 18 years old and older and have a chronic and serious mental illness.

Services Provided: Public mental health services fall into major areas of effort: Community Crisis Response and Services to Adults with Severe and Persistent Mental Illness (SPMI) or children with a serious emotional disturbance.

COMMUNITY CRISIS RESPONSE SERVICES
First line intervention for adults experiencing mental health crisis. These crisis may be defined as psychiatric symptoms such as thoughts of self-harm or harming others. Each Welfare region in Idaho has a community health center and one or more satellite offices which provide 24 hour crisis response services such as hotlines, emergency face-to-face psychiatric evaluations, treatment referral services and consultations with law enforcement agencies, local hospitals, and other social service organizations as requested.

SEVERE AND PERSISTENT MENTAL ILLNESS
Services are targeted for individuals, at least 18 years of age, who suffer from the most severe and persistent forms of mental illness. The individual must have a diagnosis of schizophrenia, schizo-affective disorder, major affective disorder, delusional disorder or borderline personality disorder. This psychiatric disorder must be of sufficient severity to cause a disturbance in role performance or coping skills in at least two areas of functioning, on either a continuous or intermittent basis. SPMI services include screening and referral, assertive community treatment, crisis intervention, case management, psychiatric/medical service, short term outpatient therapy, individual and group psychosocial rehabilitation, consultation and education, and community supportive employment.

The Mental Health Program is administered by the Division of Behavior Health.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Voices Against Violence, Idaho Programs for Victims of Crime

212 2nd Ave W #200
Twin Falls, ID 83303
Phone: 208-733-0100

Service Categories:

www.vavmv.org/

Organization Name: Idaho Programs for Victims of Crime

Address: 212 2nd Ave W #200
Twin Falls, ID 83303

Phone: 208-733-0100

Service Categories:

URL: https://www.vavmv.org/

Eligibility: Victim of domestic violence or sexual assault.

Services Provided: We serve ALL victims of crime (men, women, children, etc.) - anyone who has been a victim of crime (domestic violence, sexual assault, childhood sexual abuse, human/sex trafficking, hate crimes, assault & battery etc). We provide an emergency shelter & case management as well as education/outreach to the community.

Original Source:	Idaho Careline 211
Last Updated:	4/30/2019

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Wallace, ID

Shoshone County Crisis and Resource Center, Shoshone County

415 7th St
Suite 1
Wallace, ID 83873
Phone: 208-556-0500

Service Categories:

Organization Name: Shoshone County

Address: 415 7th St
Suite 1
Wallace, ID 83873

Phone: 208-556-0500

Fax: 208-556-1555

Service Categories:

Eligibility: Victim of domestic violence or sexual assault.

Services Provided: It is the mission of the Shoshone County Crisis Resource Center (SCCRC) to assist any person victimized by domestic violence and sexual assault, whether physical, mental or emotional. The SCCRC supports healthy non-violent families and relationships in Shoshone County.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Nationwide

2-1-1 Nationwide Information and Referral

11240 Waples Mill Road Ste 200
Fairfax, VA 22030

Service Categories:

www.211.org

Address: 11240 Waples Mill Road Ste 200
Fairfax, VA 22030

Service Categories:

Email: 211@uww.unitedway.org

URL: http://www.211.org

Eligibility: No restrictions

Services Provided: An information and referral national 2-1-1 center with access to contact information of 2-1-1 call centers nationwide.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	9/10/2019

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AIDS/HIV Nightline

San Francisco, CA 94119
Phone: 415-434-2437

Service Categories:

www.sfsuicide.org/our-programs/hiv-nightlines/

Address: San Francisco, CA 94119

Phone: 415-434-2437

Text: 415-200-2920

Toll Free Phone: 800-628-9240

Service Categories:

URL: http://www.sfsuicide.org/our-programs/hiv-nightlines/

Eligibility: Contact for eligibility

Services Provided: AIDS/HIV Nightline services are anonymous and non-judgmental.

Emotional Support
Crisis Intervention
Caregiver Support
Grief and Bereavement support
Long-term and short-term support
Volunteers are trained to provide support for all HIV concerns.

Emotional Support for People with HIV
HIV Transmission Risk Assessment
HIV Testing Emotional Support
Prevention Education
HIV/AIDS Information
Referrals

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	4/4/2019

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Association for X and Y Variations (AXYS)

Mendenhall, PA 19357
Phone: 888-999-9428

Service Categories:

genetic.org/

Address: Mendenhall, PA 19357

Phone: 888-999-9428

Service Categories:

Email: info@genetic.org

URL: https://genetic.org/

Eligibility: For individuals with X and Y chromosome variations and their families.

Services Provided: This is a helpline only. For general inquiries, please send your phone number along with your email message. AXYS operates a number of face-to-face and online support groups.

Family Support Centers/Outreach
Information and Referral
Peer Counseling
Support Groups

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	8/12/2019

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Boys Town National Hotline

14100 Crawford Street
Boys Town, NE 68010
Phone: 800-448-3000

Service Categories:

www.boystown.org/hotline

Address: 14100 Crawford Street
Boys Town, NE 68010

Phone: 800-448-3000

TDD: 800-448-1833

Service Categories:

URL: http://www.boystown.org/hotline

Eligibility: Contact for specific information.

Services Provided: The Boys Town National Hotline is a 24 hour service that is providing crisis counseling, resource information and referrals to local services, with a focus on issues affecting children, teens and parents.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	8/8/2019

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Crisis Hotline for the Deaf

Phone: 855-812-1001

Service Categories:

Address:

Phone: 855-812-1001

Toll Free Phone: 855-812-1001

Service Categories:

Email: nationaldeafhotline@adwas.org

Services Provided: Available 24/7

Original Source:	MHP-Nationwide
Last Updated:	8/14/2019

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Crisis Text Line

Service Categories:

www.crisistextline.org

Address:

Service Categories:

URL: http://www.crisistextline.org

Eligibility: No restrictions.

Services Provided: Provides a 24/7 texting line for those in crisis. Text START to 741-741.
Crisis support in the US.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	6/17/2019

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Didi Hirsch Mental Health Services

Los Angeles, CA
Phone: 888-807-7250

Service Categories:

www.didihirsch.org/

Address: Los Angeles, CA

Phone: 888-807-7250

Toll Free Phone: 800-273-8255

Service Categories:

URL: http://www.didihirsch.org/

Services Provided: Suicide prevention crisis line, crisis chat, best practices, manuals and toolkits.
8:30 - 5 M - F (PT)

Original Source:	MedHome Portal
Last Updated:	10/11/2018

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Didi Hirsch Suicide Prevention Center

10277 West Olympic Blvd
Los Angeles, CA 90067
Phone: 424-362-2900

Service Categories:

didihirsch.org/services/

Address: 10277 West Olympic Blvd
Los Angeles, CA 90067

Phone: 424-362-2900

Toll Free Phone: 888-807-7250

Service Categories:

URL: https://didihirsch.org/services/

Services Provided: Suicide prevention services. Services include:
- 24/7 bilingual Crisis Line and Disaster Distress Helpline
- Crisis Chat
- Other Crisis Services
- Therapy and Support
- Training and Education

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	3/21/2019

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First Candle Grief Line, CJ First Candle

New Canaan, CT 06840
Phone: 800-221-7437 xGrief

Service Categories:

firstcandle.org/

Organization Name: CJ First Candle

Address: New Canaan, CT 06840

Phone: 800-221-7437 xGrief

Service Categories:

Email: info@cjfirstcandle.org

URL: https://firstcandle.org/

Eligibility: Open to all who have lost a baby

Services Provided: Provides 24 hour crisis counseling line for anyone who has lost a baby. Grief support for those who have suffered a loss due to Sudden Infant Death Syndrome and other sleep-related infant deaths and stillbirth.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	6/6/2019

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Jed Foundation (JED)

6 East 39th Street, Suite 1204
New York, NY 10016
Phone: 212-647-7544

Service Categories:

www.jedfoundation.org

Address: 6 East 39th Street, Suite 1204
New York, NY 10016

Phone: 212-647-7544

Toll Free Phone: 800-273-8255

Service Categories:

URL: http://www.jedfoundation.org

Eligibility: young adults with suicidal thoughts

Services Provided: Suicide prevention and mental illness; equipping America’s teens and young adults with the skills and support they need to grow into healthy, thriving adults.
Help schools evaluate and strengthen their mental health, substance abuse and suicide prevention programs and systems to safeguard individual and community health.
Develop expert resources and create powerful partnerships to ensure more teens and young adults get access to the resources and support they need to navigate life’s challenges.
Educate and equip students, families and communities to know when and how to support others who are in distress or struggling with a mental health issue.

Original Source:	MedHome Portal
Last Updated:	5/22/2018

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LGBT Hotline, LGBT National Help Center

2261 Market Street
San Francisco, CA 94114
Phone: 888-843-4564

Service Categories:

www.glbthotline.org/

Organization Name: LGBT National Help Center

Address: 2261 Market Street
San Francisco, CA 94114

Phone: 888-843-4564

Toll Free Phone: 888-843-4564

Service Categories:

Email: help@LGBThotline.org

URL: https://www.glbthotline.org/

Eligibility: People with questions regarding sexual orientation and/or gender identity.

Wheelchair Accessible: Yes

Services Provided: Provides vital peer-support, community connections and resource information to people with questions regarding sexual orientation and/or gender identity.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	8/15/2019

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Laurent Clerc National Deaf Education Center, Gallaudet University

KDES PAS-6, 800 Florida Ave, NE
Washington, DC 20002-3695
Phone: 202-651-5051

Service Categories:

clerccenter.gallaudet.edu/

Organization Name: Gallaudet University

Address: KDES PAS-6, 800 Florida Ave, NE
Washington, DC 20002-3695

Phone: 202-651-5051

TDD: 202-651-5052

Fax: 202-651-5054

Service Categories:

URL: http://clerccenter.gallaudet.edu/

Services Provided: Responds to inquiries about a diverse range of topics related to deaf and hard-of-hearing children from infancy to age 21.

Original Source:	MedHome Portal
Last Updated:	7/16/2018

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Mom2Mom helpline, Rutgers' University Behavioral Health Care

New Brunswick, NJ
Phone: 877-914-6662

Service Categories:

ubhc.rutgers.edu/mom2mom/

Organization Name: Rutgers' University Behavioral Health Care

Address: New Brunswick, NJ

Phone: 877-914-6662

Toll Free Phone: 877-914-6662

Service Categories:

URL: http://ubhc.rutgers.edu/mom2mom/

Languages Spoken: Spanish speaking

Eligibility: mothers of children with special needs

Services Provided: 24/7 peer-support helpline for mothers of children with special needs. Counselors and support groups, using a "reciprocal peer support" model: the idea that people with similar experiences can assist each other.

Provider Profiles: Live Chat available

Original Source:	MedHome Portal
Last Updated:	8/28/2018

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National Abortion Federation Hotline, NAF Hotline Fund

1090 Vermont Avenue NW
Washington, DC 20005
Phone: 800-772-9100

Service Categories:

prochoice.org/

Organization Name: NAF Hotline Fund

Address: 1090 Vermont Avenue NW
Washington, DC 20005

Phone: 800-772-9100

Fax: 202-667-5890

Service Categories:

Email: naf@prochoice.org

URL: https://prochoice.org/

Services Provided: Provides unbiased information about abortion, provider referrals, and other resources, including financial assistance.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	6/6/2019

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National Alliance for Hispanic Health

1501 16th Street NW
Washington, DC 20036
Phone: 202-387-5000

Service Categories:

www.healthyamericas.org/

Address: 1501 16th Street NW
Washington, DC 20036

Phone: 202-387-5000

Toll Free Phone: 800-504-7081

Service Categories:

URL: https://www.healthyamericas.org/

Eligibility: None

Services Provided: The National Alliance for Hispanic Health offers Su Familia: The National Hispanic Family Health Helpline
1-866-Su-Familia (1-866-783-2645)

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	8/12/2019

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National Child Sexual Exploitation Hotline, Children of the Night

14530 Sylvan Street
Van Nuys, CA 91411
Phone: 800-551-1300

Service Categories:

www.childrenofthenight.org/

Organization Name: Children of the Night

Address: 14530 Sylvan Street
Van Nuys, CA 91411

Phone: 800-551-1300

Fax: 818-908-1568

Service Categories:

Email: llee@childrenofthenight.org

URL: https://www.childrenofthenight.org/

Eligibility: Sex trafficking victims. Shelter for ages 11 to 17 only.

Services Provided: Child sexual exploitation/sex trafficking hotline and 24 bed shelter for children who are involved in sex trafficking. Onsite school and college placement program. Online high school equivalency and English as a second language.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	8/15/2019

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National Eating Disorders Helpline, National Eating Disorders Association

1500 Broadway Suite 1101
New York, NY 10036
Phone: 800-931-2237

Service Categories:

www.nationaleatingdisorders.org

Organization Name: National Eating Disorders Association

Address: 1500 Broadway Suite 1101
New York, NY 10036

Phone: 800-931-2237

Toll Free Phone: 800-931-2237

Fax: 212-575-1650

Service Categories:

Email: info@NationalEatingDisorders.org

URL: https://www.nationaleatingdisorders.org

Eligibility: Individuals and families affected by eating disorders.

Wheelchair Accessible: Yes

Services Provided: Provides information and treatment options for eating disorders.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	6/6/2019

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National Sexual Assault Hotline, RAINN, Rape Abuse and Incest National Network (RAINN)

1220 L Street NW Suite 505
Washington, DC 20005
Phone: 800-656-4673

Service Categories:

www.rainn.org/

Organization Name: Rape Abuse and Incest National Network (RAINN)

Address: 1220 L Street NW Suite 505
Washington, DC 20005

Phone: 800-656-4673

Toll Free Phone: 800-656-4673

Service Categories:

Email: info@rainn.org

URL: https://www.rainn.org/

Services Provided: Created and operates the National Sexual Assault Hotline in partnership with more than 1,000 local sexual assault service providers across the country.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	8/5/2019

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National Suicide Loss Helpline, Friends for Survival

Sacramento, CA
Phone: 916-392-0664

Service Categories:

friendsforsurvival.org/

Organization Name: Friends for Survival

Address: Sacramento, CA

Phone: 916-392-0664

Toll Free Phone: (800) 646-7322

Service Categories:

Email: FFS@TrueVine.net

URL: https://friendsforsurvival.org/

Eligibility: Persons affected by suicide loss.

Services Provided: Provides helpline for peer-support for persons affected by a suicide loss, skills to cope with loss, and education on the impact of suicide for the community.

Original Source:	MHP-Nationwide
Last Updated:	7/2/2019

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National Suicide Prevention Lifeline

New York, NY 10004
Phone: 888-628-9454

Service Categories:

www.suicidepreventionlifeline.org

Address: New York, NY 10004

Phone: 888-628-9454

Text: 800-273-8255

TDD: 800-799-4889

Toll Free Phone: 800-273-8255

Service Categories:

URL: http://www.suicidepreventionlifeline.org

Eligibility: Open to everyone.

Services Provided: Suicide prevention service available to anyone in suicidal crisis or emotional distress. The National Suicide Prevention Lifeline number routes callers to the nearest accredited crisis center in the caller's area. National Suicide Prevention Lifeline calls are answered by staff at crisis centers across the United States who provide callers with crisis counseling and mental health referrals. Crisis Chat Service routes chat visitors to a subnetwork of crisis centers accredited in providing online emotional support at: www.suicidepreventionlifeline.org/GetHelp/LifelineChat.aspx

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	7/11/2019

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National Suicide Prevention Line, Suicide Org

122 I Street
Chula Vista, CA 91910
Phone: 800-784-2433

Service Categories:

www.suicide.org/

Organization Name: Suicide Org

Address: 122 I Street
Chula Vista, CA 91910

Phone: 800-784-2433

Service Categories:

URL: http://www.suicide.org/

Eligibility: Individuals considering suicide.

Services Provided: National suicide prevention hotline for individuals experiencing thoughts of suicide who are not in immediate danger.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	6/5/2019

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National Trevor Chat/Text, Trevor Project

PO Box 69232
West Hollywood, CA 90069
Phone: 202-304-1200

Service Categories:

www.thetrevorproject.org/

Organization Name: Trevor Project

Address: PO Box 69232
West Hollywood, CA 90069

Phone: 202-304-1200

Service Categories:

Email: info@thetrevorproject.org

URL: https://www.thetrevorproject.org/

Eligibility: LGBTQ young people under 25 years old.

Services Provided: Provides confidential, secure instant messaging and text service for LGBTQ youth; provides live help from trained volunteer counselors.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	8/15/2019

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Poison Control Call Center, Rocky Mountain Poison and Drug Center

1391 North Speer Boulevard
Denver, CO 80204
Phone: 800-222-1222

Service Categories:

www.rmpdc.org

Organization Name: Rocky Mountain Poison and Drug Center

Address: 1391 North Speer Boulevard
Denver, CO 80204

Phone: 800-222-1222

Toll Free Phone: 800-222-1222

Service Categories:

URL: http://www.rmpdc.org

Wheelchair Accessible: Yes

Services Provided: A call center which provides information to health care professionals and the public related to possible poisoning emergencies.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	6/6/2019

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Polaris-National Human Trafficking Hotline, Polaris

Washington, DC
Phone: 202-790-6300

Service Categories:

humantraffickinghotline.org/

Organization Name: Polaris

Address: Washington, DC

Phone: 202-790-6300

Service Categories:

Email: help@humantraffickinghotline.org

URL: https://humantraffickinghotline.org/

Eligibility: Available to anyone needing help regarding a human trafficking situation or seeking information about human trafficking.

Wheelchair Accessible: Yes

Services Provided: Provides human trafficking hotline for victims and survivors with critical support to get help and stay safe.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	6/6/2019

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Substance Use Disorder and Mental Health Helpline, Federal Substance Abuse and Mental Health Helpline

5600 Fishers Lane
Rockville, MD 20857
Phone: 877-726-4727

Service Categories:

www.samhsa.gov/

Organization Name: Federal Substance Abuse and Mental Health Helpline

Address: 5600 Fishers Lane
Rockville, MD 20857

Phone: 877-726-4727

Toll Free Phone: 800-847-4889

Fax: 301-480-1450

Service Categories:

Email: findtreatment@samhsa.gov

URL: https://www.samhsa.gov/

Eligibility: Anyone needing information or resources on substance use disorder and mental illness.

Services Provided: Provides services for individuals and family members facing mental and/or substance use disorders. Provides referrals to local treatment facilities, support groups and community-based organizations. Client can also order free publications and other information.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	8/6/2019

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Suicide Hotline, National Hopeline Network - Kristin Brooks Hope Center

1250 24th Street NW, Wuite 300
Suite 300
Washington, DC 20037
Phone: 800-784-2433

Service Categories:

www.imalive.org/

Organization Name: National Hopeline Network - Kristin Brooks Hope Center

Address: 1250 24th Street NW, Wuite 300
Suite 300
Washington, DC 20037

Phone: 800-784-2433

Toll Free Phone: 800-784-2433

Fax: 202-536-3206

Service Categories:

URL: https://www.imalive.org/

Services Provided: Our focus is suicide intervention, prevention, awareness and education. We provide help and hope through online crisis chat, college campus and high school events and other educational programs. Depression is treatable. Suicide is preventable. Join and support our suicide prevention efforts today!

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	8/6/2019

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Oakland, CA
Phone: 510-771-1417

Service Categories:

www.translifeline.org/

Address: Oakland, CA

Phone: 510-771-1417

Toll Free Phone: 877-565-8860

Service Categories:

Email: contact@translife.org

URL: https://www.translifeline.org/

Eligibility: Individuals going through problems being a transgender or gender non-conforming individuals.

Services Provided: Provides a toll free crisis hotline for transgender and gender non-conforming individuals in the United States and Canada. Microgrants and guidance for updating an ID affirming gender

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	6/5/2019

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Youth Runaway Safe Line, Covenant House

461 Eighth Avenue
New York, NY 10001
Phone: 800-999-2929

Service Categories:

www.covenanthouse.org/

Organization Name: Covenant House

Address: 461 Eighth Avenue
New York, NY 10001

Phone: 800-999-2929

TDD: 800-999-9915

Toll Free Phone: 800-999-2929

Service Categories:

URL: https://www.covenanthouse.org/

Eligibility: Open to the public

Services Provided: A toll-free, confidential crisis hotline which helps youth in need gain immediate access to crisis and counseling services. Also a resource for parents seeking guidance about difficult family situations or for those trying to locate a runaway child.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	3/21/2019

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OR

Ontario, OR

44 NW 5th Ave
Ontario, OR 97914
Phone: 541-889-6316

Service Categories:

Address: 44 NW 5th Ave
Ontario, OR 97914

Phone: 541-889-6316

Fax: 541-889-2416

Service Categories:

Eligibility: Victim of domestic violence or sexual assault

Services Provided: Project DOVE, located in Ontario, Oregon, provides services to victims of domestic violence and sexual assault. Our service area includes all of Malheur County, Oregon, and Payette County, Idaho. Mission is to break the cycle of domestic and sexual violence in our community through awareness and intervention. Services include 24-hour crisis line; Safe shelter; Court advocacy; Support groups in English & Spanish; Crisis intervention; Case management; bilingual staff; Children's Program; Community education (speakers, displays, & brochures); Emergency transportation; and Information & resource referrals.

Original Source:	Idaho Careline 211
Last Updated:	3/15/2019

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