About the Medical Home Portal
On this Page
Vision
All children and youth with special health care needs (CYSHCN) and their families
achieve the best possible outcomes for their health, well-being, and
success.
Mission
Support professionals and families in working together to care and advocate for
CYSHCN by providing reliable, practical, and evidence-based information,
valuable local and national services and resources, and support for
patient-centered practices using the medical home model.
Long-Range Goal
Improve outcomes for CYSHCN and their families by enhancing the availability and
quality of health care information, related services, and care
coordination.
Background
The premises behind the development of the Medical Home Portal
Include:
- Most pediatric chronic conditions are uncommon - for many diagnoses, primary care physicians are likely to have, at most, 1-3 patients (see Diagnosis Prevalence List).
- However, the cumulative prevalence of chronic conditions is substantial - 18.5% of children meet the criteria for classification as children and youth with special health care needs (CYSHCN) (see Data Resource Center for Child & Adolescent Health).
- Primary care clinicians need current knowledge about the many chronic conditions and available community resources to provide high-quality care for all CYSHCN; yet, this can be difficult to keep up with or access essential information in one place.
- Families of CYSHCN also seek reliable information about their child’s particular condition and how to raise a child with special health care needs, manage their day-to-day care, navigate the health care system, and pay medical costs.
- Numerous other professionals, such as care coordinators, therapists, dentists, educators, and pediatric and adult subspecialists, could use information about caring for CYSHCN.
A Short History of the Medical Home Portal provides details about
the Porta's beginnings and past funding.
Portal Offerings
Because the Medical Home Portal believes that clinicians, families, and
professionals sharing information and working together as partners in the medical
home model will improve outcomes for CYSHCN, the Medical Home Portal, as of
September 2022, offers:
- 60 clinical diagnosis and management modules addressing the comprehensive primary care of various conditions, many of which are uncommon
- 44 newborn disorder pages providing guidance on the immediate steps a pediatric clinician should consider after being notified of an abnormal newborn screen for a patient
- 136 additional clinical care topics and issues, such as common concerns, feeding and nutrition, guidelines and algorithms, and screening and prevention
- 124 pages to help families care for their child and adolescent with special health care needs
- Services for CYSHCN and their families: 3565 in Utah, 477 in New Mexico, 3917 in Nevada, 1001 in Rhode Island. In July 2022, the Ohio Medical Home Portal was launched in a new partnership with the Ohio Department of Health, Bureau of Maternal, Child & Family Health.
- More than 6,200 links to other reliable websites or downloadable information and 5,500 citations to scientific and medical literature with the evidence behind recommendations or to explore topics in greater depth
Funding & Support
The Medical Home Portal is a project of the Department of Pediatrics, University of Utah Health. Since its inception in 2001, funding for
the Portal has come from foundations, grants, contracts, and gifts from many
organizations, none of which involve any commercial stipulations or expectations.
Most of those organizations are acknowledged on our Our Supporters & Partners page. The backbone of
the Portal comes from in-kind, collaborative, and moral support from many
individuals.
Key current funding for improving the Portal comes from the Pediatric Patient Summary-Medical Home Portal Project (PPS-MHP), supported through the Utah Medicaid program with funds allocated by
the Health Information Technology for Economic and Clinical Health (HITECH) Act of 2009 (
258 KB). The PPS-MHP project is a collaboration among the Portal, the Department of Biomedical Informatics, the Utah Department of Health & Human Services, the Utah Health Information Network (UHIN), and Intermountain Healthcare. See the Project link for more
information.

As of September 2022, the Portal is collaborating with and receiving support from:
- Utah DHHS Family Health Unit
- Nevada Division of Public and Behavioral Health, Title V Maternal and Child Health Program
- Rhode Island Title V/Maternal and Child Health Program
- Children’s Medical Services/Children with Special Needs, New Mexico Department of Health
- Ohio Department of Health, Bureau of Maternal, Child & Family Health
See A Short History of the Medical Home Portal to learn more about the
Portal's history.
Our Team
The Portal team includes University faculty and staff and leaders and staff from
Utah Parent Center.
The team includes:
- Mindy Tueller, MS, MCHES - Director of Operations
- Jennifer Goldman, MD, MRP, FAAP - Associate Professor of Pediatrics / Editor-in-Chief and Medical Director of the Medical Home Portal
- Dale-Marie Herring - Managing Editor
- Lynne Kerr, MD, PhD - Medical Editor
- Chuck Norlin, MD - Emeritus Editor
- Efrain Chu-Jon - Lead Software Developer
- Athena Parker, MPH, CHES - Services Support Manager
- Shaunelle Eckman - Senior Technology Specialist
- Michelle Redfield - Administrative Assistant
- Alfred N. Romeo, RN, PhD - Services and Resources Consultant
- Esperanza Reyes, MS - Family Consultant
- Tina Persels - Family Consultant and Content Developer
- Guilherme Del Fiol, MD, PhD - Consultant/Medical Informaticist
Content in the For Parents and Families section is authored or reviewed by parents
of children or youth with special healthcare needs, primarily our Family Consultants
from Utah Family Voices. For information about
editorial policies for clinical content and the roles of Portal authors, reviewers,
and the editorial board, please see the Editorial Policy.
Partnering with the Medical Home Portal
Originally developed in and for Utah, the Portal was reprogrammed between 2005 and
2008 with support from a National Library of Medicine grant (1 G08 LM007680-01A2) to
enable partnering with other states and regions to include their local service
provider information. Our current partners are Montana, Nevada, New Mexico, Rhode
Island, Utah, and Ohio. For more detail, see Partnering with the Portal. We are very interested in hearing from
states or regions that would like to partner with us to offer this service for their
patients, families, and professionals. Please click the Contact button to let us know of your
interest.
Guide to Using the Medical Home Portal
The Guide to the Portal can help you
learn more about the Portal and how to navigate it. We've also created a series of
very short videos showing how to use sections and features of the Medical Home
Portal. The How To Use the Medical Home Portal Video Series is posted on the
Portal's YouTube channel.
Policies, Legalities, & Disclaimers
The Portal maintains a searchable database of service providers (organizations,
companies, or individual providers, physical or virtual) identified by Portal staff
or partner organizations as useful for CYSHCN in their state. The Portal also
contains links to websites of relevance, tools for clinicians, citations, helpful
articles, and more. Below you’ll find the Portal’s policies on selecting entries to
include.
The Medical Home Portal is a service of the University of Utah and exists
for educational purposes only. See the University of Utah’s site for more detailed
information about Privacy Policies and Disclaimers. The Medical Home Portal Development Team does
not provide information for or about the medical conditions of individual patients.
The information on the Portal does not replace or substitute talking with your
provider. Consult your provider before starting, changing, or stopping any
treatments or medications.
The Medical Home Portal does not collect or store medical or personal
information from users. However, user tracking information (network address, pages
visited, time on pages, etc.) is collected for site improvement and grant reporting
purposes. Information is collected using Google Analytics and server logs. Cookies
may be placed on a user’s computer, e.g., upon selecting a state in the “Choose
services by state” box to enable the Portal to automatically display services and
links from the user’s chosen state the next time they return to the Portal. Users
can choose a setting on their browser to deny cookies or disable them. Users may
voluntarily choose to complete surveys posted occasionally on the site. The
Feedback page allows users to ask
questions or give suggestions.
The University of Utah Department of Pediatrics retains all copyrights for
materials published on the Portal. Portal content is covered under an Attribution-NonCommercial-NoDerivatives 4.0 International
license. Content on the Portal may be used by you and others for non-commercial
purposes with appropriate attribution. This license prohibits individuals from
remixing, transforming, or building upon published Portal content without first
obtaining permission from the Medical Home Portal. Portal authors may use the
content they've developed for other purposes; please Contact us for a waiver of the reuse
prohibition.
The Medical Home Portal does not host or receive funding from advertising
or the display of commercial content. Commercial organizations or products may be
mentioned as examples only and do not constitute an endorsement or recommendation.
Professional or commercial organizations that offer services for CYSHCN may submit
information for local/state service listings or links through the Feedback page.
The Portal’s content is written by volunteer physician experts, staff physician
authors and editors, and consumer/parent representatives contracted through
Utah Family Voices, all of whom deny financial
conflicts of interest. Our editors also review content for potential conflicts
before publication.
Authors & Reviewers
Initial publication: March 2008; last update/revision: September 2022
Current Authors and Reviewers:
Author: | Medical Home Team |
Authoring history
2009: first version: Chuck Norlin, MDA |
AAuthor;
CAContributing Author;
SASenior Author;
RReviewer