Non-Emergency Medical Transportation

Description: Programs that provide transportation for medical appointments, trips from and between hospitals, to nursing homes or other special-care centers or for other non-emergency medical needs for individuals who, because of financial problems or their physical condition, are unable to use other means of local transportation. NEMT service providers are able to transport riders who require a wheelchair lift equipped vehicle with appropriate protective restraints or a van that is designed for gurney/stretcher transportation, or has other types of features to meet their safety needs. (AIRS BT-4500.6500-500)

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Disclaimer...
Note: Service listings do not represent a recommendation or endorsement by the Medical Home Portal staff or its sponsoring organizations; nor do they reflect any assessment of the quality or value of a listed Service.

ID

Statewide

Organization Name: American Cancer Society
Address: ID
Services Provided: Volunteer drivers provide transportation for cancer patients to and from their scheduled medical appointments. Drivers donate their time and the use of their personal vehicles. To see if this service is available in your area or to request transportation call.
Original Source: Idaho Careline 211
Last Updated: 10/30/2018

Boise, ID

3232 Elder St.
Boise, ID 83705
Phone: 800-296-0509 xMedicaid
Organization Name: Health & Welfare, Division of Medicaid
Address: 3232 Elder St.
Boise, ID 83705
Phone: 800-296-0509 xMedicaid
Services Provided: If you have full Medicaid benefits, you are eligible for NEMT services with MTM. NEMT services are provided to Medicaid eligible participants, who do not have access to another form of transportation, to get to their medical appointments.
Original Source: Idaho Careline 211
Last Updated: 10/30/2018

Coeur D Alene, ID

451 N. Government Way
Coeur D Alene, ID 83816-9000
Phone: 208-446-2255
Address: 451 N. Government Way
Coeur D Alene, ID 83816-9000
Phone: 208-446-2255
Services Provided: Partnership of public entities provide a share-a-ride paratransit service in the urban area (CdA, Dalton, Hayden, Huetter, and Post Falls) and within 3/4 mile of the fixed route service. Door-to-door shared ride transportation for people who are disabled and because of the disability are not able to use the regular bus service either some or all of the time, and have a qualifying disability that has been certified by a healthcare professional. Application required-card provided for access to the service. Van drivers can provide assistance with up to 4 grocery bags (no more than 25 lbs each). Service provided within 3/4 mile of the regular bus routes. If you live outside the area, you can use the system, but you have to get into the service area.
Original Source: Idaho Careline 211
Last Updated: 10/30/2018
101 E Walnut Ave
Coeur D Alene, ID 83814
Phone: 208-665-5671
Address: 101 E Walnut Ave
Coeur D Alene, ID 83814
Phone: 208-665-5671
Fax: 208-665-1555
Eligibility: Primarily Medicaid, but will take private pay if they are available.
Services Provided: Medical transportation for Kootenai and Shoshone County. Primarily for Medicaid clients, but will take private pay if they are available.
Original Source: Idaho Careline 211
Last Updated: 10/30/2018
2003 Kootenai Health Way
Coeur D Alene, ID 83814
Phone: 208-625-5030
Organization Name: Kootenai Health
Address: 2003 Kootenai Health Way
Coeur D Alene, ID 83814
Phone: 208-625-5030
Eligibility: Needing medical transportation to doctor's offices and KMC facilities within the area served.
Services Provided: For Kootenai health clients - Services available Monday - Friday 6:00 am - 4:30 pm - Free transportation on Tuesdays and Thursdays for residents who live within the city limits of Coeur d' Alene, Hayden, Rathdrum and Post Falls to KMC - Reservations are required at least 24 hours in advance - Monday arrangements must be made the Friday before.
Original Source: Idaho Careline 211
Last Updated: 10/30/2018

Meridian, ID

Organization Name: Valley Regional Transit
Address: 700 NE 2nd St
Suite 100
Meridian, ID 83642
Phone: 208-345-7433
Fax: 208-258-2730
Eligibility: Contact for specific information.
Services Provided: Access provides curb-to-curb and lift-equipped van service for disabled individuals within the Boise area who are unable to ride Valley Ride fixed route. Pre-approval for eligibility is required. An application must be submitted and be pre-approved. Reservations required costs $2.00 each way.

For additional transportation options:
www.rideline.org
Original Source: Idaho Careline 211
Last Updated: 10/31/2018
700 NE 2nd St
Suite 100
Meridian, ID 83642
Phone: 208-467-3152
Organization Name: Valley Regional Transit
Address: 700 NE 2nd St
Suite 100
Meridian, ID 83642
Phone: 208-467-3152
Fax: 208-846-8564
Eligibility: Contact for specific information.
Services Provided: ACCESS is a transportation service designed to complement ValleyRide's regular bus system. The service is available to people who are unable to utilize the bus system because of a disability. Eligibility may be limited on a conditional basis, and each trip can be reviewed. Access operates the same hours as the bus system. Service is by reservation only. Trips may be booked up to 14 days in advance, but no later than 4 p.m., for service the next operating day. Once approved, ACCESS fares are $2 per one-way trip for each passenger and for each guest. A personal care attendant may ride free.

For additional transportation options:
www.rideline.org
Original Source: Idaho Careline 211
Last Updated: 10/30/2018

Nampa, ID

Organization Name: Saint Alphonsus Regional Medical Center
Address: 1512 12th Ave Rd
Nampa, ID 83686
Phone: 208-463-5743
Eligibility: Indigent - must be able to get in and out of vehicle unassisted
Services Provided: Rides for medical and dental appointments, pharmacies, hospitals. Call 24 hours in advance.
Original Source: Idaho Careline 211
Last Updated: 10/30/2018

Osburn, ID

Osburn, ID 83849
Phone: 208-512-1669
Address: Osburn, ID 83849
Phone: 208-512-1669
Eligibility: Private Pay and Medicaid
Services Provided: Medical transportation source in the Silver Valley; contracted with Idaho Medicaid @ $1.24 per mile; accepts private pay and Medicaid. Makes trips from Osburn to Coeur d'Alene . Provides help in and out of the van.
Original Source: Idaho Careline 211
Last Updated: 10/30/2018

Pocatello, ID

Organization Name: Pocatello, City of
Address: 5815 S 5th Ave
Pocatello, ID 83204
Phone: 208-234-2287
Eligibility: Anyone for fixed routes. Demand response for Seniors (60+) and certified ADA eligible riders.
Services Provided: Public Transportation provider for the greater Pocatello and Chubbuck area. PRT also provides services for the seven Counties in Southeastern Idaho. (Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida and Power).
Original Source: Idaho Careline 211
Last Updated: 10/30/2018

Post Falls, ID

Post Falls, ID 83877
Phone: 208-277-8283
Address: Post Falls, ID 83877
Phone: 208-277-8283
Services Provided: Non-Emergency transport for Medical Appointments, dialysis, rehab therapies, Chemotherapy, behavioral therapies, shopping, adult day care and more. Affordable rates. Private pay. Wheelchair accessible.
Original Source: Idaho Careline 211
Last Updated: 10/30/2018

Priest Lake, ID

121 Cedar St
Priest Lake, ID 83856
Phone: 877-430-7433
Address: 121 Cedar St
Priest Lake, ID 83856
Phone: 877-430-7433
Services Provided: Service Garwood, Spirit Lake, Sandpoint, Coeur d' Alene - Spokane for Dr. appts call to make arrangement for available bus at least 2 weeks in advance. Primarily Medicaid clients - Transport to SL Start, Tesh, etc. Call at least 48 hrs in advance for services. - Serves handicapped, disabled, Vets, seniors. Charges are $4.00 at pickup time for 1 mile and $4.00 return for around Sandpoint. Out of town to Coeur d' Alene is $1.00 per mile. Round trip to Coeur d' Alene could be $50.00 to $55.00. Leave Sandpoint at 6:45am arriving Coeur d' Alene at 9:00am. Will drop off at Albertson on Lincoln Way and when doctor appointment will come back pick up and take to doctors office and pick up after appointment. Leave Coeur d' Alene at 2:15pm for Sandpoint. No senior discount. If private pay need 2 weeks or more advance notice for available seating.
Original Source: Idaho Careline 211
Last Updated: 10/30/2018

Priest River, ID

P.O. Box 2124
Priest River, ID 83856
Phone: 208-448-0848
Address: P.O. Box 2124
Priest River, ID 83856
Phone: 208-448-0848
Toll Free Phone: 877-430-7433
Fax: 208-448-0846
Eligibility: White Tail Transportation, Inc. is a non-emergency medical transportation provider. We have been serving Coeur d’ Alene, Post Falls and Sandpoint, Idaho as well as other Northern Idaho cities since 1999. White Tail Transportation provides professional, door to door transportation which is available for senior citizens, adults and children with special needs. Our services are used by private citizens, schools, hospitals, doctors, group homes and assisted living facilities.
Services Provided: We are a service-oriented company that caters to people in need of reliable transportation services. We are Medicaid billing certified as well as accept Master Card and Visa. Listed below are the services White Tail Transportation can provide:

Medicaid related needs:

•Developmental therapies
•Medical appointments
•Physical Therapy
•Counseling Appointments
•Dental Appointments

Our dispatch office is available 5 days a week, from 7:00 am to 5:00 pm (PST).
* Please note that all requests require at least 48 hours notice.
Original Source: Idaho Careline 211
Last Updated: 6/17/2019

Sandpoint, ID

Address: 1215 Michigan St
Suite B
Sandpoint, ID 83864
Phone: 208-255-2301
Eligibility: Contact for specific information.
Services Provided: Support and information resource center for cancer patients and their families. They have a library of cancer related information as well as hats and wigs for use by clients. Provides trained mentor for the client and/or client's family. The service will provide financial assistance in areas that other agencies do not cover. Also available, loaned durable medical equipment, yoga classes and social services.
Original Source: Idaho Careline 211
Last Updated: 3/15/2019
1325 Pine St
Sandpoint, ID 83864
Phone: 208-265-2738
Address: 1325 Pine St
Sandpoint, ID 83864
Phone: 208-265-2738
Services Provided: Facilitate medical treatment transportation of veterans; financial assistance of veterans; social meetings
Original Source: Idaho Careline 211
Last Updated: 10/30/2018

St Maries, ID

Address: 820 Elm Street
St Maries, ID 83861
Phone: 208-245-4576
Eligibility: Anyone needing transportation services
Services Provided: Benewah Area Transit (BAT) offers curb to curb, demand response transportation service in the St. Maries area. BAT provides services to the general public for shopping, medical appointments, socialization and recreational activities within 7 miles of the of St. Maries city limits. BAT also provides Medicaid approved transportation to St. Maries, Coeur d’ Alene, Post Falls, and Hayden, ID from outlying areas such as Fernwood, Santa, Emida and Plummer, Idaho. Requests to and from other areas may be considered. Hours of operation are 8:30 a.m. to 4:30 p.m. Monday – Friday (except holidays). Medicaid transportation must be scheduled at least 48 hours in advance by calling Medicaid’s Brokerage Company (VEYO) at1-877-503-1261.
Original Source: Idaho Careline 211
Last Updated: 10/30/2018

Nationwide

1515 East 71st Street, Suite 312
Tulsa, OK 74136
Address: 1515 East 71st Street, Suite 312
Tulsa, OK 74136
Toll Free Phone: 888-260-9707
Fax: 815-572-9192
Services Provided: The Air Care Alliance is a nationwide league of humanitarian flying organizations whose volunteer pilot members are dedicated to community service. This site will introduce you to us and to all the groups we list whose volunteers perform public benefit flying for health care, patient transport, disaster relief, educational experiences for youth, environmental support, and other missions of public service.
Original Source: MedHome Portal
Last Updated: 5/9/2018
3161 Donald Douglas Loop South
Santa Monica, CA 90405
Phone: 310-390-2958
Address: 3161 Donald Douglas Loop South
Santa Monica, CA 90405
Phone: 310-390-2958
Toll Free Phone: 888-426-2643
Fax: 310-397-9636
Email: info@angelflightwest.org
Eligibility: Children and adults with serious medical conditions.
Wheelchair Accessible: Yes
Services Provided: Provides free, non-emergency air travel for children and adults with serious medical conditions and other compelling needs. Services are available throughout the 13 western states, including Alaska and Hawaii.

Regional
Original Source: Nationwide Suggest Providers Queue
Last Updated: 8/6/2019
4620 Haygood Road, Ste. 1
Virginia Beach, VA 23455
Address: 4620 Haygood Road, Ste. 1
Virginia Beach, VA 23455
Toll Free Phone: 800-768-0238
Services Provided: Angel Wheels to Healing (formerly Angel Bus) is a nonprofit corporation dedicated to providing compassionate, non-emergency long-distance ground transportation to patients in need. A typical trip supported by Angel Wheels to Healing does not exceed 300 miles (one-way), and we do not normally handle trips within a local area or community. Exceptions are made on a case-by-case basis, routinely for cancer patients traveling daily for treatment.
Original Source: MedHome Portal
Last Updated: 8/30/2018
Westchester County Airport
West Harrison, NY 10604-1215
Phone: 914-328-1313
Address: Westchester County Airport
West Harrison, NY 10604-1215
Phone: 914-328-1313
Fax: 914-328-3938
Services Provided: Transports cancer patients to the hospital at which they need to be in order to receive a specialized form of treatment.We pair empty seats - on both private and corporate planes - with qualified patients who need the rides at no cost.
Original Source: Nationwide Suggest Providers Queue
Last Updated: 8/8/2019
Address: UT
Eligibility: Patients of participating healthcare provider, organization, or insurance
Services Provided: Available in all markets that have Lyft.
- Healthcare providers may book rides for patients directly. This option does not require patients to have a smartphone. Ride updates may be sent by text or communicated by the healthcare provider.
- Patients may book a ride using the link provided by their healthcare provider.
- Contact your healthcare provider for information about any costs associated with Lyft Business Healthcare.
- Healthcare providers can use the link above to get more information or become a participating provider.
Original Source: MedHome Portal
Last Updated: 11/26/2018
5740 South Eastern Ave Suite 240
Las Vegas, NV 89119
Phone: 702-261-0494
Address: 5740 South Eastern Ave Suite 240
Las Vegas, NV 89119
Phone: 702-261-0494
Toll Free Phone: 800-359-1711
Fax: 702-261-0497
Email: info@miracleflights.org
Eligibility: Patient under the age of 18 and up to two parents or legal guardians; patient age 18 and older and one medically-necessary caregiver, subject to household income eligibility with supporting documentation. Qualifying applicants may receive assistance as often as needed.
Services Provided: Miracle Flights flies individuals and families to specialized medical treatment centers, second opinions, clinical trials, and to retrieve/train service dogs. Any person needing specialized medical care or seeking out a second opinion not available in their own hometown is eligible to apply for a miracle flight.
Original Source: Nationwide Suggest Providers Queue
Last Updated: 6/6/2019
4620 Haygood Road Ste 1
Virginia Beach, VA 23455
Phone: 800-296-1217
Address: 4620 Haygood Road Ste 1
Virginia Beach, VA 23455
Phone: 800-296-1217
Toll Free Phone: 800-296-1217
Fax: 800-550-1767
Email: info@nationalpatienttravelcenter.org
Eligibility: Medical patients who are in financial need and their escort.
Services Provided: Provides information about all forms of charitable, long-distance medical transportation and referrals to all appropriate resources to ensure that no financially-needy patient is denied access to distant specialized medical evaluation, diagnosis or treatment.
Original Source: Nationwide Suggest Providers Queue
Last Updated: 8/6/2019
Address: UT
Eligibility: Patients of participating healthcare provider, organization, or insurance
Services Provided: Available in all markets that have Uber.
- Healthcare providers may book rides for patients directly. This option does not require patients to have a smartphone. Ride updates may be sent by text or communicated by the healthcare provider.
- Patients may book a ride using the link provided by their healthcare provider.
- Contact your healthcare provider for information about any costs associated with Uber Health.
- Healthcare providers can use the link above to get more information or become a participating provider.
Original Source: MedHome Portal
Last Updated: 11/26/2018
PO Box 872
Orchard Park, NY 14127
Phone: 866-619-4647
Address: PO Box 872
Orchard Park, NY 14127
Phone: 866-619-4647
Eligibility: Entire northeast United States
Services Provided: The mission of Wings Flights of Hope Inc. is to help people in need of free air transportation for medical and humanitarian purposes.
Original Source: MedHome Portal
Last Updated: 5/9/2018

CA

Santa Monica, CA

3161 Donald Douglas Loop S
Santa Monica, CA 90405
Phone: 888-426-2643
Address: 3161 Donald Douglas Loop S
Santa Monica, CA 90405
Phone: 888-426-2643
Fax: 310-397-9636
Eligibility: Contact for specific information.
Services Provided: Angel Flight West provides free transportation to medical treatment for people who cannot afford public transportation, or who cannot tolerate it for health reasons. Angel Flight also flies missions in response to other compelling needs. Angel Flight West accepts requests from individuals or health care professionals such as social workers and physicians. Angel Flight West links volunteer private pilots with needy people whose non-emergency healthcare problems require travel to or from medical facilities throughout the eleven western states.
000 THOUSAND MILES AND PATIENT HAS TO BE MEDICAL STABLE. MEDICAL REFERRAL
Angel Flight provides transportation in the Western States only: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming.
Under most circumstances, you must schedule a flight at least five working days in advance. In some cases we can accommodate shorter lead-times (for example, transplant situations), but we cannot guarantee finding a pilot under those circumstances.
We will provide transportation to meet a variety of needs, but there must ordinarily be a financial need on the part of the recipient. Remember that our pilots are volunteers, and they are making a substantial financial contribution (sometimes as much as $1,000 for one flight) in addition to their time, so please be aware that the flight should be a charitable cause. There may also be some reason why private aircraft is the only option over commercial transportation, for example, if an individual lives in a rural area without easy access to commercial transportation, or if a person is highly susceptible to infection and cannot be exposed to crowds.
Medical Release from Physician
Passengers will be required to provide a medical release signed by a physician indicating that the passenger is satisfactory medical condition to take the flight.
Original Source: Idaho Careline 211
Last Updated: 10/30/2018

NV

Las Vegas, NV

5740 S Eastern Ave #240
Las Vegas, NV 89119
Phone: 800-359-1711
Address: 5740 S Eastern Ave #240
Las Vegas, NV 89119
Phone: 800-359-1711
Eligibility: Flights are subject to household income eligibility with supporting documentation
Services Provided: Provides free commercial airline tickets to families in need of specialized, distant medical care. Flights are provided to children and adult parents at no cost as many times as necessary. Flights are domestic and international for travel to US Treatment Facilities.
Original Source: Idaho Careline 211
Last Updated: 10/30/2018