Non-Emergency Medical Transportation

Description: Programs that provide transportation for medical appointments, trips from and between hospitals, to nursing homes or other special-care centers or for other non-emergency medical needs for individuals who, because of financial problems or their physical condition, are unable to use other means of local transportation. NEMT service providers are able to transport riders who require a wheelchair lift equipped vehicle with appropriate protective restraints or a van that is designed for gurney/stretcher transportation, or has other types of features to meet their safety needs. (AIRS BT-4500.6500-500)

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Note: Service listings do not represent a recommendation or endorsement by the Medical Home Portal staff or its sponsoring organizations; nor do they reflect any assessment of the quality or value of a listed Service.

ID (16)

Statewide (1)

Boise (1)

Coeur D Alene (3)

Idaho Falls (1)

Meridian (2)

Nampa (1)

Osburn (1)

Pocatello (1)

Post Falls (1)

Priest Lake (1)

Sandpoint (2)

St Maries (1)

Nationwide (9)

CA (1)

Santa Monica (1)

NV (1)

Las Vegas (1)

ID

Statewide

Road to Recovery Transportation Service, American Cancer Society

ID

Service Categories:

www.cancer.org

Organization Name: American Cancer Society

Address: ID

Service Categories:

URL: http://www.cancer.org

Services Provided: Volunteer drivers provide transportation for cancer patients to and from their scheduled medical appointments. Drivers donate their time and the use of their personal vehicles. To see if this service is available in your area or to request transportation call.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Boise, ID

Medicaid Transportation Unit - MTM, Health & Welfare, Division of Medicaid

3232 Elder St.
Boise, ID 83705
Phone: 800-296-0509 xMedicaid

Service Categories:

Organization Name: Health & Welfare, Division of Medicaid

Address: 3232 Elder St.
Boise, ID 83705

Phone: 800-296-0509 xMedicaid

Service Categories:

Services Provided: If you have full Medicaid benefits, you are eligible for NEMT services with MTM. NEMT services are provided to Medicaid eligible participants, who do not have access to another form of transportation, to get to their medical appointments.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Coeur D Alene, ID

Citylink Paratransit

451 N. Government Way
Coeur D Alene, ID 83816-9000
Phone: 208-446-2255

Service Categories:

www.kcgov.us

Address: 451 N. Government Way
Coeur D Alene, ID 83816-9000

Phone: 208-446-2255

Service Categories:

URL: http://www.kcgov.us

Services Provided: Partnership of public entities provide a share-a-ride paratransit service in the urban area (CdA, Dalton, Hayden, Huetter, and Post Falls) and within 3/4 mile of the fixed route service. Door-to-door shared ride transportation for people who are disabled and because of the disability are not able to use the regular bus service either some or all of the time, and have a qualifying disability that has been certified by a healthcare professional. Application required-card provided for access to the service. Van drivers can provide assistance with up to 4 grocery bags (no more than 25 lbs each). Service provided within 3/4 mile of the regular bus routes. If you live outside the area, you can use the system, but you have to get into the service area.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Northwest Medical Transport

101 E Walnut Ave
Coeur D Alene, ID 83814
Phone: 208-665-5671

Service Categories:

Address: 101 E Walnut Ave
Coeur D Alene, ID 83814

Phone: 208-665-5671

Fax: 208-665-1555

Service Categories:

Eligibility: Primarily Medicaid, but will take private pay if they are available.

Services Provided: Medical transportation for Kootenai and Shoshone County. Primarily for Medicaid clients, but will take private pay if they are available.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Patient Transportation Program, Kootenai Health

2003 Kootenai Health Way
Coeur D Alene, ID 83814
Phone: 208-625-5030

Service Categories:

Organization Name: Kootenai Health

Address: 2003 Kootenai Health Way
Coeur D Alene, ID 83814

Phone: 208-625-5030

Service Categories:

Eligibility: Needing medical transportation to doctor's offices and KMC facilities within the area served.

Services Provided: For Kootenai health clients - Services available Monday - Friday 6:00 am - 4:30 pm - Free transportation on Tuesdays and Thursdays for residents who live within the city limits of Coeur d' Alene, Hayden, Rathdrum and Post Falls to KMC - Reservations are required at least 24 hours in advance - Monday arrangements must be made the Friday before.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Idaho Falls, ID

Targhee Regional Public Transportation

1810 W Broadway
Suite 7
Idaho Falls, ID 83402
Phone: 208-535-0356

Service Categories:

trpta.org

Address: 1810 W Broadway
Suite 7
Idaho Falls, ID 83402

Phone: 208-535-0356

Service Categories:

URL: http://trpta.org

Eligibility: Contact for specific information.

Services Provided: Regular Route System charges $1.75 to the general public.
Seniors, Disabled, and Students pay .75.
Door to Door (Demand Response) $3.50 each direction.

Original Source:	Idaho Careline 211
Last Updated:	3/15/2019

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Meridian, ID

Valley Ride - Access Ada County, Valley Regional Transit

700 NE 2nd St
Suite 100
Meridian, ID 83642
Phone: 208-345-7433

Service Categories:

www.valleyride.org/special-services/paratransit/

Organization Name: Valley Regional Transit

Address: 700 NE 2nd St
Suite 100
Meridian, ID 83642

Phone: 208-345-7433

Fax: 208-258-2730

Service Categories:

URL: http://www.valleyride.org/special-services/paratransit/

Eligibility: Contact for specific information.

Services Provided: Access provides curb-to-curb and lift-equipped van service for disabled individuals within the Boise area who are unable to ride Valley Ride fixed route. Pre-approval for eligibility is required. An application must be submitted and be pre-approved. Reservations required costs $2.00 each way.

For additional transportation options:
www.rideline.org

Original Source:	Idaho Careline 211
Last Updated:	10/31/2018

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Valley Ride - Access Canyon County, Valley Regional Transit

700 NE 2nd St
Suite 100
Meridian, ID 83642
Phone: 208-467-3152

Service Categories:

www.valleyride.org

Organization Name: Valley Regional Transit

Address: 700 NE 2nd St
Suite 100
Meridian, ID 83642

Phone: 208-467-3152

Fax: 208-846-8564

Service Categories:

URL: http://www.valleyride.org

Eligibility: Contact for specific information.

Services Provided: ACCESS is a transportation service designed to complement ValleyRide's regular bus system. The service is available to people who are unable to utilize the bus system because of a disability. Eligibility may be limited on a conditional basis, and each trip can be reviewed. Access operates the same hours as the bus system. Service is by reservation only. Trips may be booked up to 14 days in advance, but no later than 4 p.m., for service the next operating day. Once approved, ACCESS fares are $2 per one-way trip for each passenger and for each guest. A personal care attendant may ride free.

For additional transportation options:
www.rideline.org

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Nampa, ID

Saint Alphonsus Nampa Express Van, Saint Alphonsus Regional Medical Center

1512 12th Ave Rd
Nampa, ID 83686
Phone: 208-463-5743

Service Categories:

www.saintalphonsus.org/saint-alphonsus-express

Organization Name: Saint Alphonsus Regional Medical Center

Address: 1512 12th Ave Rd
Nampa, ID 83686

Phone: 208-463-5743

Service Categories:

URL: http://www.saintalphonsus.org/saint-alphonsus-express

Eligibility: Indigent - must be able to get in and out of vehicle unassisted

Services Provided: Rides for medical and dental appointments, pharmacies, hospitals. Call 24 hours in advance.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Osburn, ID

Safeline Transport

Osburn, ID 83849
Phone: 208-512-1669

Service Categories:

Address: Osburn, ID 83849

Phone: 208-512-1669

Service Categories:

Eligibility: Private Pay and Medicaid

Services Provided: Medical transportation source in the Silver Valley; contracted with Idaho Medicaid @ $1.24 per mile; accepts private pay and Medicaid. Makes trips from Osburn to Coeur d'Alene . Provides help in and out of the van.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Pocatello, ID

Pocatello Regional Transit, Pocatello, City of

5815 S 5th Ave
Pocatello, ID 83204
Phone: 208-234-2287

Service Categories:

www.pocatellotransit.com

Organization Name: Pocatello, City of

Address: 5815 S 5th Ave
Pocatello, ID 83204

Phone: 208-234-2287

Service Categories:

URL: http://www.pocatellotransit.com

Eligibility: Anyone for fixed routes. Demand response for Seniors (60+) and certified ADA eligible riders.

Services Provided: Public Transportation provider for the greater Pocatello and Chubbuck area. PRT also provides services for the seven Counties in Southeastern Idaho. (Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida and Power).

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Post Falls, ID

Post Falls, ID 83877
Phone: 208-277-8283

Service Categories:

Address: Post Falls, ID 83877

Phone: 208-277-8283

Service Categories:

Services Provided: Non-Emergency transport for Medical Appointments, dialysis, rehab therapies, Chemotherapy, behavioral therapies, shopping, adult day care and more. Affordable rates. Private pay. Wheelchair accessible.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Priest Lake, ID

White Tail Transportation

121 Cedar St
Priest Lake, ID 83856
Phone: 877-430-7433

Service Categories:

www.whitetailtransportation.com

Address: 121 Cedar St
Priest Lake, ID 83856

Phone: 877-430-7433

Service Categories:

URL: http://www.whitetailtransportation.com

Services Provided: Service Garwood, Spirit Lake, Sandpoint, Coeur d' Alene - Spokane for Dr. appts call to make arrangement for available bus at least 2 weeks in advance. Primarily Medicaid clients - Transport to SL Start, Tesh, etc. Call at least 48 hrs in advance for services. - Serves handicapped, disabled, Vets, seniors. Charges are $4.00 at pickup time for 1 mile and $4.00 return for around Sandpoint. Out of town to Coeur d' Alene is $1.00 per mile. Round trip to Coeur d' Alene could be $50.00 to $55.00. Leave Sandpoint at 6:45am arriving Coeur d' Alene at 9:00am. Will drop off at Albertson on Lincoln Way and when doctor appointment will come back pick up and take to doctors office and pick up after appointment. Leave Coeur d' Alene at 2:15pm for Sandpoint. No senior discount. If private pay need 2 weeks or more advance notice for available seating.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Sandpoint, ID

Community Cancer Services

1215 Michigan St
Suite B
Sandpoint, ID 83864
Phone: 208-255-2301

Service Categories:

www.communitycancerservices.org

Address: 1215 Michigan St
Suite B
Sandpoint, ID 83864

Phone: 208-255-2301

Service Categories:

URL: http://www.communitycancerservices.org

Eligibility: Contact for specific information.

Services Provided: Support and information resource center for cancer patients and their families. They have a library of cancer related information as well as hats and wigs for use by clients. Provides trained mentor for the client and/or client's family. The service will provide financial assistance in areas that other agencies do not cover. Also available, loaned durable medical equipment, yoga classes and social services.

Original Source:	Idaho Careline 211
Last Updated:	3/15/2019

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Disabled American Veterans, Chapter 15

1325 Pine St
Sandpoint, ID 83864
Phone: 208-265-2738

Service Categories:

www.dav.org

Address: 1325 Pine St
Sandpoint, ID 83864

Phone: 208-265-2738

Service Categories:

URL: http://www.dav.org

Services Provided: Facilitate medical treatment transportation of veterans; financial assistance of veterans; social meetings

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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St Maries, ID

Benewah Area Transit (BAT)

820 Elm Street
St Maries, ID 83861
Phone: 208-245-4576

Service Categories:

www.valleyvista.org

Address: 820 Elm Street
St Maries, ID 83861

Phone: 208-245-4576

Service Categories:

URL: http://www.valleyvista.org

Eligibility: Anyone needing transportation services

Services Provided: Benewah Area Transit (BAT) offers curb to curb, demand response transportation service in the St. Maries area. BAT provides services to the general public for shopping, medical appointments, socialization and recreational activities within 7 miles of the of St. Maries city limits. BAT also provides Medicaid approved transportation to St. Maries, Coeur d’ Alene, Post Falls, and Hayden, ID from outlying areas such as Fernwood, Santa, Emida and Plummer, Idaho. Requests to and from other areas may be considered. Hours of operation are 8:30 a.m. to 4:30 p.m. Monday – Friday (except holidays). Medicaid transportation must be scheduled at least 48 hours in advance by calling Medicaid’s Brokerage Company (VEYO) at1-877-503-1261.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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Nationwide

Air Care Alliance

1515 East 71st Street, Suite 312
Tulsa, OK 74136

Service Categories:

www.aircareall.org

Address: 1515 East 71st Street, Suite 312
Tulsa, OK 74136

Toll Free Phone: 888-260-9707

Fax: 815-572-9192

Service Categories:

URL: http://www.aircareall.org

Services Provided: The Air Care Alliance is a nationwide league of humanitarian flying organizations whose volunteer pilot members are dedicated to community service. This site will introduce you to us and to all the groups we list whose volunteers perform public benefit flying for health care, patient transport, disaster relief, educational experiences for youth, environmental support, and other missions of public service.

Original Source:	MedHome Portal
Last Updated:	5/9/2018

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Angel Flight West

3161 Donald Douglas Loop South
Santa Monica, CA 90405
Phone: 888-426-2643

Service Categories:

www.angelflightwest.org

Address: 3161 Donald Douglas Loop South
Santa Monica, CA 90405

Phone: 888-426-2643

Fax: 310-397-9963 x6

Service Categories:

Email: info@angelflightwest.org

URL: http://www.angelflightwest.org

Eligibility: Children and adults with serious medical conditions.

Wheelchair Accessible: Yes

Services Provided: Provides free, non-emergency air travel for children and adults with serious medical conditions and other compelling needs. Services are available throughout the 13 western states, including Alaska and Hawaii.

Regional

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	6/6/2019

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Angel Wheels to Healing

4620 Haygood Road, Ste. 1
Virginia Beach, VA 23455

Service Categories:

angelwheels.org/#aboutus

Address: 4620 Haygood Road, Ste. 1
Virginia Beach, VA 23455

Toll Free Phone: 800-768-0238

Service Categories:

URL: https://angelwheels.org/#aboutus

Services Provided: Angel Wheels to Healing (formerly Angel Bus) is a nonprofit corporation dedicated to providing compassionate, non-emergency long-distance ground transportation to patients in need. A typical trip supported by Angel Wheels to Healing does not exceed 300 miles (one-way), and we do not normally handle trips within a local area or community. Exceptions are made on a case-by-case basis, routinely for cancer patients traveling daily for treatment.

Original Source:	MedHome Portal
Last Updated:	8/30/2018

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Lyft Business Healthcare

UT

Service Categories:

www.lyftbusiness.com/healthcare/

Address: UT

Service Categories:

URL: https://www.lyftbusiness.com/healthcare/

Eligibility: Patients of participating healthcare provider, organization, or insurance

Services Provided: Available in all markets that have Lyft.
- Healthcare providers may book rides for patients directly. This option does not require patients to have a smartphone. Ride updates may be sent by text or communicated by the healthcare provider.
- Patients may book a ride using the link provided by their healthcare provider.
- Contact your healthcare provider for information about any costs associated with Lyft Business Healthcare.
- Healthcare providers can use the link above to get more information or become a participating provider.

Original Source:	MedHome Portal
Last Updated:	11/26/2018

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Miracle Flights

5740 South Eastern Ave Suite 240
Las Vegas, NV 89119
Phone: 702-261-0494

Service Categories:

www.miracleflights.org

Address: 5740 South Eastern Ave Suite 240
Las Vegas, NV 89119

Phone: 702-261-0494

Toll Free Phone: 800-359-1711

Fax: 702-261-0497

Service Categories:

Email: info@miracleflights.org

URL: http://www.miracleflights.org

Eligibility: Patient under the age of 18 and up to two parents or legal guardians; patient age 18 and older and one medically-necessary caregiver, subject to household income eligibility with supporting documentation. Qualifying applicants may receive assistance as often as needed.

Services Provided: Miracle Flights flies individuals and families to specialized medical treatment centers, second opinions, clinical trials, and to retrieve/train service dogs. Any person needing specialized medical care or seeking out a second opinion not available in their own hometown is eligible to apply for a miracle flight.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	6/6/2019

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National Patient Travel Center

4620 Haygood Road Ste 1
Virginia Beach, VA 23455
Phone: 800-296-1217

Service Categories:

www.patienttravel.org

Address: 4620 Haygood Road Ste 1
Virginia Beach, VA 23455

Phone: 800-296-1217

Fax: 800-550-1767

Service Categories:

Email: info@nationalpatienttravelcenter.org

URL: http://www.patienttravel.org

Eligibility: Financially-needy medical patients

Services Provided: Provides information about all forms of charitable, long-distance medical transportation and referrals to all appropriate resources to ensure that no ﬁnancially-needy patient is denied access to distant specialized medical evaluation, diagnosis or treatment.

Original Source:	Nationwide Suggest Providers Queue
Last Updated:	3/21/2019

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National Patient Travel Helpline (NPATH)

4620 Haygood Rd
Suite 1
Virginia Beach, VA 23455
Phone: 800-296-1217

Service Categories:

www.patienttravel.org

Address: 4620 Haygood Rd
Suite 1
Virginia Beach, VA 23455

Phone: 800-296-1217

Fax: 800-550-1767

Service Categories:

URL: http://www.patienttravel.org

Eligibility: Contact for specific information.

Services Provided: The National Patient Travel Hotline (NPATH) is a national charitable helpline that assists callers to find and learn about the various charitable medical air transport options available to meet a patient's specific needs. Referrals are made to all known appropriate charities, charitably assisted, and special patient discount commercial services based on an evaluation of the patient's medical condition, type of transport required, and departure/destination locations. NPATH is the nation's only "single source" of referral information on the full spectrum of long distance air medical transport options.

Original Source:	Idaho Careline 211
Last Updated:	1/31/2019

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UT

Service Categories:

www.uberhealth.com

Address: UT

Service Categories:

URL: https://www.uberhealth.com

Eligibility: Patients of participating healthcare provider, organization, or insurance

Services Provided: Available in all markets that have Uber.
- Healthcare providers may book rides for patients directly. This option does not require patients to have a smartphone. Ride updates may be sent by text or communicated by the healthcare provider.
- Patients may book a ride using the link provided by their healthcare provider.
- Contact your healthcare provider for information about any costs associated with Uber Health.
- Healthcare providers can use the link above to get more information or become a participating provider.

Original Source:	MedHome Portal
Last Updated:	11/26/2018

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Wing Flights of Hope

PO Box 872
Orchard Park, NY 14127
Phone: 866-619-4647

Service Categories:

www.wingsflight.org/

Address: PO Box 872
Orchard Park, NY 14127

Phone: 866-619-4647

Service Categories:

URL: http://www.wingsflight.org/

Eligibility: Entire northeast United States

Services Provided: The mission of Wings Flights of Hope Inc. is to help people in need of free air transportation for medical and humanitarian purposes.

Original Source:	MedHome Portal
Last Updated:	5/9/2018

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CA

Santa Monica, CA

Angel Flight West

3161 Donald Douglas Loop S
Santa Monica, CA 90405
Phone: 888-426-2643

Service Categories:

www.angelflightwest.org

Address: 3161 Donald Douglas Loop S
Santa Monica, CA 90405

Phone: 888-426-2643

Fax: 310-397-9636

Service Categories:

URL: http://www.angelflightwest.org

Eligibility: Contact for specific information.

Services Provided: Angel Flight West provides free transportation to medical treatment for people who cannot afford public transportation, or who cannot tolerate it for health reasons. Angel Flight also flies missions in response to other compelling needs. Angel Flight West accepts requests from individuals or health care professionals such as social workers and physicians. Angel Flight West links volunteer private pilots with needy people whose non-emergency healthcare problems require travel to or from medical facilities throughout the eleven western states.
000 THOUSAND MILES AND PATIENT HAS TO BE MEDICAL STABLE. MEDICAL REFERRAL
Angel Flight provides transportation in the Western States only: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming.
Under most circumstances, you must schedule a flight at least five working days in advance. In some cases we can accommodate shorter lead-times (for example, transplant situations), but we cannot guarantee finding a pilot under those circumstances.
We will provide transportation to meet a variety of needs, but there must ordinarily be a financial need on the part of the recipient. Remember that our pilots are volunteers, and they are making a substantial financial contribution (sometimes as much as $1,000 for one flight) in addition to their time, so please be aware that the flight should be a charitable cause. There may also be some reason why private aircraft is the only option over commercial transportation, for example, if an individual lives in a rural area without easy access to commercial transportation, or if a person is highly susceptible to infection and cannot be exposed to crowds.
Medical Release from Physician
Passengers will be required to provide a medical release signed by a physician indicating that the passenger is satisfactory medical condition to take the flight.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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NV

Las Vegas, NV

Miracle Flights

5740 S Eastern Ave #240
Las Vegas, NV 89119
Phone: 800-359-1711

Service Categories:

miracleflights.org

Address: 5740 S Eastern Ave #240
Las Vegas, NV 89119

Phone: 800-359-1711

Service Categories:

URL: http://miracleflights.org

Eligibility: Flights are subject to household income eligibility with supporting documentation

Services Provided: Provides free commercial airline tickets to families in need of specialized, distant medical care. Flights are provided to children and adult parents at no cost as many times as necessary. Flights are domestic and international for travel to US Treatment Facilities.

Original Source:	Idaho Careline 211
Last Updated:	10/30/2018

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