Non-Emergency Medical Transportation

Programs that provide transportation for medical appointments, trips from and between hospitals, to nursing homes or other special-care centers or for other non-emergency medical needs for individuals who, because of financial problems or their physical condition, are unable to use other means of local transportation. NEMT service providers are able to transport riders who require a wheelchair lift equipped vehicle with appropriate protective restraints or a van that is designed for gurney/stretcher transportation, or has other types of features to meet their safety needs. (AIRS BT-4500.6500-500)

If you know of a Service that should be listed but isn't, please Suggest a New Provider. If you find errors in a listing, please let us know by using the "Suggest an Edit" form on the provider's detail page.

ID

Boise, ID

3232 Elder St.
Boise, ID 83705
Phone: 877-503-1261
Address: 3232 Elder St.
Boise, ID 83705
Phone: 877-503-1261
Eligibility: Medicaid members in Idaho
Services Provided: If you have full Medicaid benefits, you are eligible for NEMT services with MTM. NEMT services are provided to Medicaid eligible participants, who do not have access to another form of transportation, to get to their medical appointments.
•All rides must be for Medicaid-eligible medical services
•You can schedule a ride Monday through Friday from 8 a.m. to 6 p.m.
•You must call at least two business days before your appointment (or [https://smp.mtm-inc.net/ use the online trip request tool]
•Have your trip information ready when you call
•Be ready at least 15 minutes before your ride is scheduled to arrive
Source: Idaho Careline 211
Last Updated: 11/14/2019

Coeur d'Alene, ID

451 N. Government Way
Coeur d'Alene, ID 83816-9000
Phone: 208-446-2255
Address: 451 N. Government Way
Coeur d'Alene, ID 83816-9000
Phone: 208-446-2255
Services Provided: Partnership of public entities provide a share-a-ride paratransit service in the urban area (CdA, Dalton, Hayden, Huetter, and Post Falls) and within 3/4 mile of the fixed route service. Door-to-door shared ride transportation for people who are disabled and because of the disability are not able to use the regular bus service either some or all of the time, and have a qualifying disability that has been certified by a healthcare professional. Application required-card provided for access to the service. Van drivers can provide assistance with up to 4 grocery bags (no more than 25 lbs each). Service provided within 3/4 mile of the regular bus routes. If you live outside the area, you can use the system, but you have to get into the service area.
Source: Idaho Careline 211
Last Updated: 12/20/2019
101 E Walnut Ave
Coeur d'Alene, ID 83814
Phone: 208-665-5671
Address: 101 E Walnut Ave
Coeur d'Alene, ID 83814
Phone: 208-665-5671
Fax: 208-665-1555
Eligibility: Primarily Medicaid, but will take private pay if they are available.
Services Provided: Medical transportation for Kootenai and Shoshone County. Primarily for Medicaid clients, but will take private pay if they are available.
Source: Idaho Careline 211
Last Updated: 12/20/2019

Meridian, ID

Organization Name: Valley Regional Transit
(Show others in Organization)
Address: 700 NE 2nd St
Suite 100
Meridian, ID 83642
Phone: 208-345-7433
Fax: 208-258-2730
Eligibility: Contact for specific information.
Services Provided: Access provides curb-to-curb and lift-equipped van service for disabled individuals within the Boise area who are unable to ride Valley Ride fixed route. Pre-approval for eligibility is required. An application must be submitted and be pre-approved. Reservations required costs $2.00 each way.

For additional transportation options:
www.rideline.org
Source: Idaho Careline 211
Last Updated: 1/9/2020
Organization Name: Valley Regional Transit
(Show others in Organization)
Address: 700 NE 2nd St
Suite 100
Meridian, ID 83642
Phone: 208-467-3152
Fax: 208-846-8564
Eligibility: Contact for specific information.
Services Provided: ACCESS is a transportation service designed to complement ValleyRide's regular bus system. The service is available to people who are unable to utilize the bus system because of a disability. Eligibility may be limited on a conditional basis, and each trip can be reviewed. Access operates the same hours as the bus system. Service is by reservation only. Trips may be booked up to 14 days in advance, but no later than 4 p.m., for service the next operating day. Once approved, ACCESS fares are $2 per one-way trip for each passenger and for each guest. A personal care attendant may ride free.

For additional transportation options:
www.rideline.org
Source: Idaho Careline 211
Last Updated: 1/9/2020

Nampa, ID

Organization Name: Saint Alphonsus Regional Medical Center
(Show others in Organization)
Address: 1512 12th Ave Rd
Nampa, ID 83686
Phone: 208-463-5743
Eligibility: Indigent - must be able to get in and out of vehicle unassisted
Services Provided: Rides for medical and dental appointments, pharmacies, hospitals. Call 24 hours in advance.
Source: Idaho Careline 211
Last Updated: 10/30/2018

Osburn, ID

Osburn, ID 83849
Phone: 208-512-1669
Address: Osburn, ID 83849
Phone: 208-512-1669
Eligibility: Private Pay and Medicaid
Services Provided: Medical transportation source in the Silver Valley; contracted with Idaho Medicaid @ $1.24 per mile; accepts private pay and Medicaid. Makes trips from Osburn to Coeur d'Alene . Provides help in and out of the van.
Source: Idaho Careline 211
Last Updated: 10/30/2018

Pocatello, ID

Organization Name: Pocatello, City of
(Show others in Organization)
Address: 5815 S 5th Ave
Pocatello, ID 83204
Phone: 208-234-2287
Eligibility: Anyone for fixed routes. Demand response for Seniors (60+) and certified ADA eligible riders.
Services Provided: Public Transportation provider for the greater Pocatello and Chubbuck area. PRT also provides services for the seven Counties in Southeastern Idaho. (Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida and Power).
Source: Idaho Careline 211
Last Updated: 10/30/2018

Post Falls, ID

Post Falls, ID 83877
Phone: 208-277-8283
Address: Post Falls, ID 83877
Phone: 208-277-8283
Services Provided: Non-Emergency transport for Medical Appointments, dialysis, rehab therapies, Chemotherapy, behavioral therapies, shopping, adult day care and more. Affordable rates. Private pay. Wheelchair accessible.
Source: Idaho Careline 211
Last Updated: 10/30/2018

Priest Lake, ID

121 Cedar St
Priest Lake, ID 83856
Phone: 877-430-7433
Address: 121 Cedar St
Priest Lake, ID 83856
Phone: 877-430-7433
Services Provided: Service Garwood, Spirit Lake, Sandpoint, Coeur d' Alene - Spokane for Dr. appts call to make arrangement for available bus at least 2 weeks in advance. Primarily Medicaid clients - Transport to SL Start, Tesh, etc. Call at least 48 hrs in advance for services. - Serves handicapped, disabled, Vets, seniors. Charges are $4.00 at pickup time for 1 mile and $4.00 return for around Sandpoint. Out of town to Coeur d' Alene is $1.00 per mile. Round trip to Coeur d' Alene could be $50.00 to $55.00. Leave Sandpoint at 6:45am arriving Coeur d' Alene at 9:00am. Will drop off at Albertson on Lincoln Way and when doctor appointment will come back pick up and take to doctors office and pick up after appointment. Leave Coeur d' Alene at 2:15pm for Sandpoint. No senior discount. If private pay need 2 weeks or more advance notice for available seating.
Source: Idaho Careline 211
Last Updated: 10/30/2018

Priest River, ID

P.O. Box 2124
Priest River, ID 83856
Phone: 208-448-0848
Address: P.O. Box 2124
Priest River, ID 83856
Phone: 208-448-0848
Toll Free Phone: 877-430-7433
Fax: 208-448-0846
Eligibility: White Tail Transportation, Inc. is a non-emergency medical transportation provider. We have been serving Coeur d’ Alene, Post Falls and Sandpoint, Idaho as well as other Northern Idaho cities since 1999. White Tail Transportation provides professional, door to door transportation which is available for senior citizens, adults and children with special needs. Our services are used by private citizens, schools, hospitals, doctors, group homes and assisted living facilities.
Services Provided: We are a service-oriented company that caters to people in need of reliable transportation services. We are Medicaid billing certified as well as accept Master Card and Visa. Listed below are the services White Tail Transportation can provide:

Medicaid related needs:

•Developmental therapies
•Medical appointments
•Physical Therapy
•Counseling Appointments
•Dental Appointments

Our dispatch office is available 5 days a week, from 7:00 am to 5:00 pm (PST).
* Please note that all requests require at least 48 hours notice.
Source: Idaho Careline 211
Last Updated: 6/17/2019

St. Maries, ID

Address: 820 Elm Street
St. Maries, ID 83861
Phone: 208-245-4576
Eligibility: Anyone needing transportation services
Services Provided: Benewah Area Transit (BAT) offers curb to curb, demand response transportation service in the St. Maries area. BAT provides services to the general public for shopping, medical appointments, socialization and recreational activities within 7 miles of the of St. Maries city limits. BAT also provides Medicaid approved transportation to St. Maries, Coeur d’ Alene, Post Falls, and Hayden, ID from outlying areas such as Fernwood, Santa, Emida and Plummer, Idaho. Requests to and from other areas may be considered. Hours of operation are 8:30 a.m. to 4:30 p.m. Monday – Friday (except holidays). Medicaid transportation must be scheduled at least 48 hours in advance by calling Medicaid’s Brokerage Company (VEYO) at1-877-503-1261.
Source: Idaho Careline 211
Last Updated: 12/19/2019

Nationwide

1515 East 71st Street, Suite 312
Tulsa, OK 74136
Address: 1515 East 71st Street, Suite 312
Tulsa, OK 74136
Toll Free Phone: 888-260-9707
Fax: 815-572-9192
Services Provided: The Air Care Alliance is a nationwide league of humanitarian flying organizations whose volunteer pilot members are dedicated to community service. This site will introduce you to us and to all the groups we list whose volunteers perform public benefit flying for health care, patient transport, disaster relief, educational experiences for youth, environmental support, and other missions of public service.
Source: MHP-Nationwide
Last Updated: 1/6/2020
3161 Donald Douglas Loop South
Santa Monica, CA 90405
Phone: 310-390-2958
Address: 3161 Donald Douglas Loop South
Santa Monica, CA 90405
Phone: 310-390-2958
Toll Free Phone: 888-426-2643
Fax: 310-397-9636
Email: info@angelflightwest.org
Eligibility: Children and adults with serious medical conditions.
Wheelchair Accessible: Yes
Services Provided: Arranges free, non-emergency air transportation for children and adults with serious medical conditions and other compelling needs. Services are available throughout the 13 western states, including Alaska and Hawaii.

Regional
Source: Nationwide Suggest Providers Queue
Last Updated: 1/17/2020
4620 Haygood Road, Ste. 1
Virginia Beach, VA 23455
Address: 4620 Haygood Road, Ste. 1
Virginia Beach, VA 23455
Toll Free Phone: 800-768-0238
Services Provided: Angel Wheels to Healing (formerly Angel Bus) is a nonprofit corporation dedicated to providing compassionate, non-emergency long-distance ground transportation to patients in need. A typical trip supported by Angel Wheels to Healing does not exceed 300 miles (one-way), and we do not normally handle trips within a local area or community. Exceptions are made on a case-by-case basis, routinely for cancer patients traveling daily for treatment.
Source: Medical Home Portal
Last Updated: 8/30/2018
Westchester County Airport
West Harrison, NY 10604-1215
Phone: 914-328-1313
Address: Westchester County Airport
West Harrison, NY 10604-1215
Phone: 914-328-1313
Fax: 914-328-3938
Services Provided: Transports cancer patients to the hospital at which they need to be in order to receive a specialized form of treatment.We pair empty seats - on both private and corporate planes - with qualified patients who need the rides at no cost.
Source: Nationwide Suggest Providers Queue
Last Updated: 8/8/2019
Address: UT
Eligibility: Patients of participating healthcare provider, organization, or insurance
Services Provided: Available in all markets that have Lyft.
- Healthcare providers may book rides for patients directly. This option does not require patients to have a smartphone. Ride updates may be sent by text or communicated by the healthcare provider.
- Patients may book a ride using the link provided by their healthcare provider.
- Contact your healthcare provider for information about any costs associated with Lyft Business Healthcare.
- Healthcare providers can use the link above to get more information or become a participating provider.
Source: Medical Home Portal
Last Updated: 11/26/2018
5740 South Eastern Ave Suite 240
Las Vegas, NV 89119
Phone: 702-261-0494
Address: 5740 South Eastern Ave Suite 240
Las Vegas, NV 89119
Phone: 702-261-0494
Toll Free Phone: 800-359-1711
Fax: 702-261-0497
Email: info@miracleflights.org
Eligibility: Patient under the age of 18 and up to two parents or legal guardians; patient age 18 and older and one medically-necessary caregiver, subject to household income eligibility with supporting documentation. Qualifying applicants may receive assistance as often as needed.
Services Provided: Miracle Flights flies individuals and families to specialized medical treatment centers, second opinions, clinical trials, and to retrieve/train service dogs. Any person needing specialized medical care or seeking out a second opinion not available in their own hometown is eligible to apply for a miracle flight.
Source: Nationwide Suggest Providers Queue
Last Updated: 1/10/2020
Organization Name: American Cancer Society
(Show others in Organization)
Address: NY
Phone: 200-227-2345
Toll Free Phone: 800-227-2345
Services Provided: Provides rides to and from cancer-related medical appointments for patients who otherwise might not be able to get there. Based on eligibility and availability, individuals are matched with volunteer drivers, transportation providers working with the American Cancer Society, or other local resources.
Source: Nationwide Suggest Providers Queue
Last Updated: 1/6/2020
Address: UT
Eligibility: Patients of participating healthcare provider, organization, or insurance
Services Provided: Available in all markets that have Uber.
- Healthcare providers may book rides for patients directly. This option does not require patients to have a smartphone. Ride updates may be sent by text or communicated by the healthcare provider.
- Patients may book a ride using the link provided by their healthcare provider.
- Contact your healthcare provider for information about any costs associated with Uber Health.
- Healthcare providers can use the link above to get more information or become a participating provider.
Source: Medical Home Portal
Last Updated: 11/26/2018
PO Box 872
Orchard Park, NY 14127
Phone: 866-619-4647
Address: PO Box 872
Orchard Park, NY 14127
Phone: 866-619-4647
Eligibility: Entire northeast United States
Services Provided: The mission of Wings Flights of Hope Inc. is to help people in need of free air transportation for medical and humanitarian purposes.
Source: MHP-Nationwide
Last Updated: 1/7/2020