Hotlines, Domestic Violence, Local

Provide Feedback

Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via the telephone, email, live chat and/or instant message (IM). (AIRS RP-1500.1400-200)

Service Legend
Local Service
Statewide Service: Provides online resources, telehealth, or service at a satellite office.
Nationwide Service: Provides online resources, telehealth or services at a regional/national headquarters location.
Nampa, ID 83653
Phone: 208-465-5011
Nampa, ID 83653
Phone: 208-465-5011
Fax: 208-467-2062
Eligibility: Victim of domestic violence or sexual assault.
Services Provided: Crisis Line: 208-465-5011
Telephone line: 208-467-4130

Taking control of your life, can begin with a phone call. Valley Crisis Center is available around the clock. The Valley Crisis Center program provides the following: safe transitional housing for women and their children; counseling for individuals or group; information and referral in the areas of legal, financial, medical and vocational; 24-hour crisis line, telephone counseling, information and referral; Rape Crisis, 24-hour crisis line, telephone counseling, information and referral; Community education (public. speaking to organizations, churches, clubs, schools, professional training); Court mandated domestic violence orientation. Our services are available to any person who needs them regardless of your ability to pay.

The CATCH program - Charitable Assistance To Community's Homeless" in Boise and Caldwell- primarily assists homeless families with children younger than 18. The program is also available to young adults, ages 18 to 22, who are aging out of foster care.
**How CATCH program works? - The case manager will work with four shelters (Hope's Door, Lighthouse Rescue Mission, Salvation Army and Valley Crisis), as well as with WICAP, to receive referrals for families that meet the program qualifications. Once a family is determined to be eligible, that family will sign a lease directly with a landlord and CATCH of Canyon County will pay the rent, with funds donated by businesses, faith-based organizations, private individuals and stimulus dollars.
Source: Idaho Careline 211
Last Updated: 6/10/2020
720 W Washington St
Boise, ID 83702
Phone: 208-343-3688 xMain Crisis Line: 208-343-7025
720 W Washington St
Boise, ID 83702
Phone: 208-343-3688 xMain
Crisis Line: 208-343-7025
TDD: 800-377-3529
Fax: 208-343-8475
Eligibility: Contact for eligibility for different programs
Services Provided:

WCA provides services to women, men and their children healing from domestic abuse and sexual assault. Contact for details about specific services. Services include:

Emergency and Transitional Shelter

For women and children. Services include:

  • Group and Individual Counseling for women and children
  • Case Management
  • Court Advocacy
  • Financial Empowerment
  • Support Groups
  • Life Skills
  • Nurturing Parenting
  • Safety Planning
  • On-site Childcare

Case Management

Case Managers work one-on-one with clients to identify their strengths and barriers in order to develop a plan to achieve their goals. Case Managers also teach  classes, help clients learn to budget, write resumes, fix nutritious meals on a budget and be assertive in asking for help.

Financial Empowerment

Classes for adults, teens, and youth, with additional coaching available after the class.

Therapy and Support

Master’s level therapists and interns provide therapy services to adult and child victims of emotional and physical abuse, rape and sexual assault and to survivors with co-occurring disorders (substance use and mental health disorders). Also offers support groups for sexual assault and domestic violence.

Safety Planning Workshops

Clients can complete a personalized safety plan with trained WCA personnel.

Court Advocacy Services

The WCA provides assistance to petitioners seeking protection orders in Ada County. Trained advocates help with filling out petitions, provide an educational orientation, and offer support during the court process. Additional services include court accompaniment to civil or criminal proceedings and legal referrals.

Rape Crisis Advocacy

Advocates are trained to provide support and guidance in regards to:

  • Confidential crisis intervention and support for victims of sexual assault
  • Information and education in regards to your options for medical care and reporting
  • Education and advocacy during the legal process of reporting the crime
  • Safety Planning
  • Encouragement and support while recovering from sexual assault
  • Referrals for counseling, court advocacy and other services
  • Information and support for family and friends
Source: Idaho Careline 211
Last Updated: 8/7/2020